Brooke Kahane
Tallahassee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
4
4
years of professional experience
Work History
Hostess/Server
Penelope
06.2024 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Hotess
Dada
01.2023 - 08.2023
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Hostess/Server
The Falcon House
08.2022 - 02.2023
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Lifeguard/Swim Instructor
Waves Surf Academy
04.2021 - 01.2023
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Learned and maintained proficiency in first responder skills such as First Aid, CPR, and AED to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Hostess/Server
Death or Glory
03.2020 - 01.2022
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Science in Nursing - Nursing
Florida State University
Tallahassee08.2027
Skills
- Patience and Empathy
- Detail Oriented
- Multitasking ability
- Patient Care
- First aid and safety
- Organizational Skills
- Punctual and Hardworking
- Calm and Effective Under Pressure
- Knowledge of state regulations
- Healthcare knowledge
- Relationship Building
- HIPAA Compliance
Timeline
Hostess/Server
Penelope
06.2024 - 08.2024
Hotess
Dada
01.2023 - 08.2023
Hostess/Server
The Falcon House
08.2022 - 02.2023
Lifeguard/Swim Instructor
Waves Surf Academy
04.2021 - 01.2023
Hostess/Server
Death or Glory
03.2020 - 01.2022
Bachelor of Science in Nursing - Nursing
Florida State University
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