Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Kelley

Charles Town,WV

Summary

Determined Esthetics Student Graduate with a professional and well-mannered demeanor. Excellent interpersonal and organizational abilities. Trained in Hydrofacial and Microdermabrasion with a focus on Facials and relaxation

Overview

3
3
years of professional experience

Work History

Social Media Specialist

Barnes And Noble Bookstore
01.2023 - 12.2023
  • Increased customer engagement through social media.
  • Created customized marketing materials to increase product awareness.
  • Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
  • Tracked and analyzed social media and online marketing initiatives.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.

Senior Bookseller

Barnes And Noble Bookstore
04.2021 - 12.2023
  • Assisted customers with locating books and other materials in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.
  • Researched and ordered new titles to maintain updated store selection.
  • Processed payments and returns on company POS system using proper cash-handling procedures.
  • Used in-store system to locate inventory and place special orders for customers.
  • Restocked shelves and kept store displays attractive and organized to drive sales.
  • Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.

Education

Esthetician Certification - Esthetics

Morgantown Beauty College Inc
Morgantown, WV
02.2022

High School Diploma -

WASHINGTON HIGH SCHOOL
Charles Town, WV
05.2020

Skills

  • Cashier
  • Stocking and Inventory
  • Leadership
  • Multitasking
  • Payroll Auditing
  • Customer Experience
  • Cash Register Operations
  • Customer Satisfaction
  • Hospitality and Accommodation
  • Customer Inquiries
  • Beverage Preparation
  • Food Preparation

Timeline

Social Media Specialist

Barnes And Noble Bookstore
01.2023 - 12.2023

Senior Bookseller

Barnes And Noble Bookstore
04.2021 - 12.2023

Esthetician Certification - Esthetics

Morgantown Beauty College Inc

High School Diploma -

WASHINGTON HIGH SCHOOL
Brooke Kelley