Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brooke Kellogg

Florence,MA

Summary

Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions, collecting biological samples and ambulating patients. Knowledgeable in medical terminology and healthcare settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Associate

TJ Maxx
06.2021 - 01.2024
  • Stocked floor
  • Assisted customers into fitting rooms
  • Cashier
  • Organized merchandise to be visually pleasing
  • Merchandise processing
  • Provided pleasant customer service
  • Kept clean working environment

Volunteer

Cooley Dickinson Hospital
01.2022 - 08.2023
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction
  • Worked with physical therapy department and independently took patients on walks.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.
  • Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
  • Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
  • Supported doctors and nurses in performing various medical procedures and tasks.

Sales Associate

Silverscape Designs
11.2019 - 03.2020
  • Stocked floor
  • Maintained clean service environment
  • Provided pleasant customer service
  • Up-sold customers
  • Conducted credit card transactions through POS System
  • Educated customers about different jewelry pieces
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass, and dusting shelves
  • Assisted customers with returns and helped to find an alternative merchandise to meet their needs

Education

Bachelor of Science - Biology; Pre-PA

Florida Southern College
05.2026

High school diploma -

Northampton High School
06.2022

Skills

  • BLS Certified
  • Healthcare System Familiarity
  • Patient Care Assistance
  • Flexible Schedule
  • Organizational Skills
  • Medical Terminology Knowledge
  • Customer Service
  • Patient Transport
  • Specimen Handling
  • Cleaning
  • Stocking
  • Compassionate Attitude

Certification

  • Certified in BLS, American Heart Association - 10/2023 - 10/2025

Timeline

Volunteer

Cooley Dickinson Hospital
01.2022 - 08.2023

Retail Associate

TJ Maxx
06.2021 - 01.2024

Sales Associate

Silverscape Designs
11.2019 - 03.2020

Bachelor of Science - Biology; Pre-PA

Florida Southern College

High school diploma -

Northampton High School

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Brooke Kellogg