- Cooking
- DIY and Home Improvement
- Watching Movies and TV Shows
- Traveling
Brooke Kempfer
Percy,IL
Summary
I'm a friendly and reliable individual with great communication and problem-solving skills. I have experience in helping customers and working independently. Im excited to bring excellent service and support to a great company.
Overview
5
5
years of professional experience
Work History
Coal Miner
Prairie State Generating Company
Marissa, IL
04.2024 - 11.2025
- Staying focused, while being overstimulated
- Operating heavy machinery
- Being alert
- Conducted routine inspections to ensure compliance with safety protocols.
- Assisted in training new employees on operational procedures and safety standards.
- Operated heavy machinery to extract coal safely and efficiently.
First Assistant
Caseys
Marissa, Il
12.2023 - 01.2024
- Problem solving
- Customer Service
- Filling out paperwork; entering data.
- Assisted in managing inventory levels and ensuring product availability for customer demands.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Supported daily operations by efficiently processing transactions and handling customer inquiries.
- Monitored stock rotation to minimize waste and maximize freshness of products.
- Adapted quickly to changing priorities, maintaining high performance in fast-paced environment.
Dietary Aide
Coulterville Rehabilitation & Health Care Center
Coulterville
04.2022 - 11.2022
- Assisted in meal preparation and serving to ensure dietary needs met for residents.
- Maintained cleanliness and organization of kitchen and dining areas to promote safety and hygiene standards.
- Collaborated with nursing staff to update patient dietary restrictions and preferences accurately.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Trained new staff on proper food handling procedures and kitchen equipment usage.
Sub Artist
Subway
Marissa, IL
02.2021 - 03.2022
- Prepared sandwiches and salads according to standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in training new staff on food preparation techniques and service standards.
- Collaborated with team members to optimize workflow during peak hours for efficient service.
- Resolved customer inquiries and concerns promptly, enhancing overall dining experience.
- Greeted guests, promoted specials, and took orders while also taking orders over the phone
Education
High School Diploma -
01.2023
Skills
Strong communication and listening skills
Problem-solving and patience
Comfortable using computers and technology
Able to work independently and manage time well
Heavy lifting
Machine operation
Customer service
Critical thinking
Active listening
Data entry
Strong multitasking
Client relationship building
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Coal Miner - Prairie State Generating Company
04.2024 - 11.2025
First Assistant - Caseys
12.2023 - 01.2024
Dietary Aide - Coulterville Rehabilitation & Health Care Center
04.2022 - 11.2022
Sub Artist - Subway
02.2021 - 03.2022
Marissa Jr. Sr. High School - High School Diploma,