Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Kirk

Mitchell,SD

Summary

Proven leader and dedicated team player with extensive experience at Highland Travel Plaza and Pizza Hut. Excelled in customer service and cash management, enhancing customer satisfaction and loyalty through effective communication and problem-solving skills. Demonstrated adaptability and a strong work ethic, significantly improving team efficiency and operational accuracy.

Overview

1
1
year of professional experience

Work History

Cashier

Highland Travel Plaza
11.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Shift Leader

Pizza Hut
01.2023 - 10.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

GED -

Redwood Valley Senior High School
Redwood Falls, MN
03.2011

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Order Taking
  • Product Knowledge
  • Merchandise Restocking
  • Staff Training
  • Inventory Management
  • Retail Merchandising
  • Fraud Prevention Awareness
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash handling and management
  • Cooperative Attitude
  • Relationship Building

Timeline

Cashier

Highland Travel Plaza
11.2023 - 05.2024

Shift Leader

Pizza Hut
01.2023 - 10.2023

GED -

Redwood Valley Senior High School

Similar Profiles

CREATE PROFILE
Brooke Kirk