Brooke Kirkpatrick
Live Oak,FL
Summary
Driven Veterinary Technician with a proven track record at Caring Hands Animal Hospital, excelling in surgical assistance and patient monitoring to enhance clinic efficiency. Mastered intravenous catheterization and demonstrated exceptional client education, contributing to high satisfaction rates. Leveraged strong teamwork and communication skills, ensuring optimal care and streamlined clinic operations.
Overview
13
13
years of professional experience
Work History
Veterinary Technician
Caring Hands Animal Hospital
Live Oak, FL
08.2022 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Answered owner animal health questions and advised on best care practices.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Educated clients on nutrition, preventive health and other animal care.
- Performed dental cleanings using ultrasonic scaler.
- Assisted veterinarians with radiographs and ultrasounds.
- Administered vaccinations to variety of animal species.
- Obtained patient history from owners and performed physical examinations.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
Veterinary Technician
Companion Animal Hospital
Live Oak, FL
09.2013 - 07.2022
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Answered owner animal health questions and advised on best care practices.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Educated clients on nutrition, preventive health and other animal care.
- Performed dental cleanings using ultrasonic scaler.
- Assisted veterinarians with radiographs and ultrasounds.
- Administered vaccinations to variety of animal species.
- Obtained patient history from owners and performed physical examinations.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
Cashier
Penn Oil
Live Oak, FL
09.2011 - 09.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Suwannee High School
Live Oak, FL05.2010
Skills
- Intravenous catheterization
- Medication Administration
- Surgical Assistance
- Surgical procedures and support
- Vaccine administration
- Medical History Collection
- General anesthesia monitoring
- Diagnostic Imaging
- IV Medication Administration
- Intravenous injection
- Laboratory skills
- Surgical Preparation
- Pharmacy Duties
- Client Education
- Anesthesia Administration
- Thoracic and abdominal radiograph
- Treatment Administration
- Suture removal
- Nail Trimming
- Emergency and preventive care
- Supply Restocking
- Diagnostic sampling
- Euthanasia Procedures
- Medical record-keeping
- Vaccinations
- Fluid Therapy
- Euthanasia
- Patient Monitoring
- Medication Dispensing
- Patient Positioning
- Behavioral assessment
- Medication Labeling
- Intramuscular injection
- Dental Procedures
- Wound treatment
- Instrument pack sterilization
- Sanitation protocols
- Vital signs
- Anal sac expression
- Microscopy techniques
- Radiology Safety
- Canine and feline intubation
- Emergency Care
- Closed-chest CPR
- Animal behavior observation
- Cytocentesis
- Heartworm diagnostic testing
- Aseptic Techniques
- Specimen Preparation
- Ear sample collection
- Surgical scrubbing procedures
- Procedure Support
- Parasite control
- Jugular intravenous catheterization
- Skin scraping
- Dietary recommendations
- Patient bathing
- Tick Removal
- Restraint pole use
- Responsible and Reliable
- Customer Service
- Surgery and Procedure Preparation
- Patient Charting
- Post-surgical Monitoring
- Inpatient Care
- Appointment Scheduling
- Client Relations
- IV Fluid Administration
- Clear Communication
- Financial Transactions
- Euthanasia Assistance
- Patient Discharge
- Patient Check-Ins
- Laboratory Testing
- Animal Vaccinations
- Medical Equipment Maintenance
Timeline
Veterinary Technician
Caring Hands Animal Hospital
08.2022 - Current
Veterinary Technician
Companion Animal Hospital
09.2013 - 07.2022
Cashier
Penn Oil
09.2011 - 09.2013
High School Diploma -
Suwannee High School