Brooke Krause
Berlin,WI
Summary
Looking to leverage knowledge and devotion to obtain a full-time position. Given this opportunity, I will demonstrate my reliability and commitment by furthering my responsibilities, knowledge, and skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Firmware/Software Tester
Alliance Laundry Systems
Ripon, WI
01.2024 - Current
- Reported defects found during testing in a clear and concise manner.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Verified functionality of new features and bug fixes by running manual tests.
- Provided feedback on usability issues encountered during testing sessions.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Correctional Officer
Waupaca County Sheriffs Office
Waupaca, WI
11.2021 - 11.2023
- Supervised inmates during mieals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Enforced jail rules and regulations while maintaining a safe environment for inmates and staff.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Conducted searches of inmates, cells, and jail grounds to detect contraband or illegal activities.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Monitored video surveillance systems to observe inmate activity throughout the correctional facility.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Conducted headcounts to ensure that all inmates were accounted for.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Supervised inmates during day-to-day activities.
- Issued clothing, tools and other authorized items to inmates.
Software Evaluator
Alliance Laundry Systems
09.2016 - 08.2021
- Test laundry equipment and related subsystem designs to meet Company performance, safety and reliability requirements
- Created and maintained accurate reports of all testing
- Contribute suggestions for improvement of progress tracking
- Assisted with assessment of electronic controls in regard to software, based on design specifications, test boxes, and machine operation
- Communicate with corresponding Engineers and other Software Evaluators to ensure issues are identified and corrected.
Waitress
Golden Nugget
08.2012 - 10.2018
- Deliver personable and fast customer service
- Monitor and control intense situations
- Work in accordance with all state laws regarding serving alcohol
- Accurately generate customer checks
- New hire training.
Night Store Manager
J & T Foods
04.2013 - 09.2016
- Manage groups ranging from 5-10
- Interviewing potential employees and new hire onboarding
- Maintaining inventory levels and appearance
- Inspecting and performing preventative maintenance to ensure safety
- Answer general customer inquiries and handle complaints while maintaining a professional and friendly image.
Education
Criminal Justice & English
Marion University
01.2007
High School Diploma
Berlin, WI
01.1999
Skills
- Microsoft Office
- Excel
- Word
- PowerPoint
- Project
- Outlook
- Project & Portfolio Management Software
- PowerSteering
- Citrix
- Snagit
- Clockify
- Type 70 WPM
- Strong Interpersonal and soft skills
- Skilled in training and developing others
- Critical thinking & problem solving
- Verbal, written and presentation skills
- Highly organized with attention to details
- Prioritization
- Effective multi-tasking
- Encouraging collaboration & creativity
References
Available upon request
Timeline
Firmware/Software Tester
Alliance Laundry Systems
01.2024 - Current
Correctional Officer
Waupaca County Sheriffs Office
11.2021 - 11.2023
Software Evaluator
Alliance Laundry Systems
09.2016 - 08.2021
Night Store Manager
J & T Foods
04.2013 - 09.2016
Waitress
Golden Nugget
08.2012 - 10.2018
Criminal Justice & English
Marion University
High School Diploma
Berlin, WI
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