Brooke Langley
Kewadin,MI
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Knorr Marketing
12.2023 - Current
- Create and manage direct mail campaigns for clients, including Mail Walk and Database Mailing formats.
- Collaborate with Account Executives to analyze geographic and demographic data, identifying optimal ZIP code selections for targeted outreach.
- Narrow down audience segments using demographic profiling to enhance campaign effectiveness.
- Proficient in Excel, Google Workspace, Outlook, Slack, and Wrike for streamlined communication, data management, and project coordination.
- Utilize Excel and Google Sheets for data analysis.
- Collaborate with internal teams through Slack and Outlook to ensure smooth execution of direct mail campaigns.
- Manage tasks, timelines, and deliverables using Wrike to keep projects on schedule and aligned with client goals.
- Gained experience in invoice reconciliation by reviewing and validating vendor invoices against campaign details and internal records.
- Learned to process and manage broadcast orders, ensuring accuracy and proper documentation for media and mailing campaigns.
- Set to take over the HR role in two years, building on past experience and current operational responsibilities, as the current HR position is part-time and planned for transition.
Human Resource Admin
Steel Tool & Engineering
01.2019 - 12.2023
- ADP Time and Attendance, Essential Time : process payroll from the time cards through completion, manage the ADP home page, benefits, scheduling, time off balances.
- Manage employee’s from on boarding, records in personnel, benefits, FMLA, time off, corrective action, Benefits enrollment through submission, Maintained confidentiality.
- Excel, Publisher, Word, outlook, Ninty10, vault, pivot tables, Marketing.
- Travel coordination.
- Employee moral though events, parties etc..
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Manager
Ohana House
01.2017 - 01.2019
- Key Holder
- Streamlined operations and prioritized tasks allowing owner time for other things.
- Developed and maintained relationships with customers & delivery drivers.
- Accomplished multiple tasks within established timeframes.
- Maintained & managed displays, Inventory & clean environment.
Manager
Funtastic Play Center
01.2012 - 01.2016
- Held key responsibilities including opening and closing the store, managing cash, and securing the premises.
- Oversaw daily operations and led team members to ensure excellent customer service and efficiency.
- Managed inventory control, including stock ordering, receiving, and organization.
- Provided excellent customer service by assisting clients with inquiries, resolving issues, and ensuring satisfaction.
- Prepared and cooked food for events and daily operations, maintaining cleanliness and food safety standards.
- Scheduled and booked private parties and special events, managing details and customer preferences.
- Hosted events, ensuring smooth operations, guest engagement, and a positive overall experience.
- Maintained cleanliness and organization throughout the facility to support a safe, welcoming environment.
Clerical
Walbridge
08.2001 - 09.2010
- Project Clerk: Job Sites, Main Office, New Hudson Yard Accounting, Document Control, Process Safety Reports, Process Job Closeouts, Process Job RFIs, Submittals, Transmittals, Manage Office Supplies, Log and Track reports, Walk through, Process meeting minutes, Submit filed employee work hours.
Education
HFCC
Grosse Ile High
Skills
- Confidentiality
- Communication
- Reliable
- Good Attendance
- Data entry
- Hardworking
- Computer skills
- Administrative support
- Filing
- Scheduling and calendar management
- Dedicated team player
Language
English
Interests
- Kayaking
- Backpacking
- Outdoor Recreation
- Gardening
- Hiking
- Camping
- Girl Scout leader 2015-2023
Timeline
Administrative Assistant
Knorr Marketing
12.2023 - Current
Human Resource Admin
Steel Tool & Engineering
01.2019 - 12.2023
Manager
Ohana House
01.2017 - 01.2019
Manager
Funtastic Play Center
01.2012 - 01.2016
Clerical
Walbridge
08.2001 - 09.2010
HFCC
Grosse Ile High
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