Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Timeline
Generic

Brooke Lanz

Grand Rapids,MI

Summary

Highly motivated employee with a strong work ethic, adaptability, exceptional interpersonal skills, and a demonstrated ability to work effectively unsupervised and quickly master new skills. Seeking a challenging and rewarding position that offers opportunities for personal and professional growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Recruiting Coordinator

Corewell Health
02.2024 - Current
  • Operated and maintained applicant tracking and candidate management systems.
  • Maintained compliance with onboarding procedures for contingent labor
    team, overseeing background checks, drug screens, I9s, W4 forms.
  • Succeeded in effectively working alongside hiring managers and various vendors to address candidates' timesheet issues, extend end dates, or
    troubleshoot any encountered difficulties.
  • Collaborated with recruiter for comprehensive candidate hiring
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Verified documents, submitted paperwork and managed onboarding process.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Engaging in ongoing training and professional development activities
    focused on staying informed about the latest hiring practices
  • Skilled at navigating different software systems, such as Workday and SAP
    Fieldglass.

Human Resource EHS Medical Assistant

Corewell Health
05.2022 - 02.2024
  • Managed pre-employment requirements for new hires, including vaccines, drug screens, and other clinical assessments.
  • Worked closely with onboarding coordinators to streamline the process of providing new hire candidates with all necessary information and position requirements
  • Managed the arrangement of appointment times for new staff
  • Obtained necessary details from new hires via pre-joining calls
  • Supported office operations by handling diverse administrative responsibilities such as phone management, candidate communication (via email and fax), filing organization, chart preparation, and providing technical assistance to ensure smooth completion of computer-related tasks.
  • Utilized HR systems Service Now and Readyset to facilitate clearing of candidates placed on pend/hold status for start dates
  • Fostered a productive environment for candidates and co-workers by promoting warmth and positivity.
  • Collected samples from patients for laboratory testing purposes.

Taproom Experience Manager (Part-Time, Weekend Only)

Farmhaus Cider Co.
09.2021 - 11.2023
  • Provided support to customers with keg orders, online pick-up requests, and buying merchandise.
  • Assisted hiring manager in assessing candidate suitability for open positions through observational evaluations
  • Assisted customers in selecting optimal shipping solutions based on requirements
  • Verified guests' IDs and enforced compliance with local, state, federal, and company policies while serving alcoholic beverages
  • Achieved enhanced productivity levels through effective teamwork and problem-solving techniques
  • Coordinated areas of need during peak seasons
  • Represented the company at local events to increase brand awareness
  • Utilized social media to promote events and increase attendance.
  • Collaborated with Square point-of-sale service software
  • Oversaw event registration process by collecting and tracking attendee information.
  • Maintained cleanliness and organization of workspace
  • Maintained high levels of cleanliness and organization by performing frequent cleaning and restocking activities during work shifts.


Medical Assistant

Cancer and Hematology of Western Michigan
12.2019 - 04.2022
  • Assisted multiple healthcare personnel, including RNs, LPNs, Medical Assistants Phlebotomists, MDs, and DOs by delivering effective training on office procedures and protocols.
  • Collaborated with the Site Manager and Coordinator to develop training plans and schedules for new hires, including identifying mentors and shadowing opportunities.
  • Collected records from multiple healthcare organizations and entered them into patients' charts. Maintained communication with other facilities through fax and phone to acquire necessary information.
  • Streamlined administrative tasks such as faxing orders and making detailed notes on provider preferences.
  • Organized office functions, including supply closet arrangement and proper distribution of supplies, designated stations for medical equipment placement, and notified Site Manager of necessary supply reorders
  • Collaborated with team members to achieve project goals.

Medical Assistant

Metro Health Multi-Specialty/Spectrum Health Walk-in-Clinic
03.2018 - 12.2019
  • Welcomed patients and escorted them to examination chambers.
  • Obtained vital signs and patient concerns/personal history in EMR and administered oral/IM medications.
  • Efficiently performed administrative tasks like answering calls, scheduling appointments, and scanning documents to ensure accurate patient information
  • Provided comprehensive support to the physician in various responsibilities as a Medical Assistant within my professional scope.
  • Collaborated with fellow team members to achieve company objectives.

Direct Care Aid

Country Living AFC
07.2016 - 02.2018
  • Provided patient care for 12 bed units, supported residents in fulfilling daily hygiene requirements, fostered and aided patients in their walking routine and daily physical activities.
  • Demonstrated proficiency in providing prescribed medications through oral administration, limited insulin injection, and efficient blood glucose monitoring.
  • Provided prompt and professional phone support while handling multiple calls simultaneously.
  • Collaborated effectively with cross-functional teams.

Education

Bachelor of Science - Business Administration

Ferris State University
Grand Rapids, MI
12.2023

Registered Medical Assistant Program -

Grand Rapids Community College
02.2018

Skills

  • Human Resources
  • Program Support
  • Candidate Sourcing
  • Goal-Oriented
  • Administrative Skills
  • Interdepartmental Coordination
  • Organizational Development
  • Training development
  • Collaboration
  • Data Entry
  • People-oriented
  • Employee empowerment

Websites

Certification

  • Human Resource Management 12/2023

Affiliations

  • NEXT Professional Network (BRG)

Timeline

Recruiting Coordinator

Corewell Health
02.2024 - Current

Human Resource EHS Medical Assistant

Corewell Health
05.2022 - 02.2024

Taproom Experience Manager (Part-Time, Weekend Only)

Farmhaus Cider Co.
09.2021 - 11.2023

Medical Assistant

Cancer and Hematology of Western Michigan
12.2019 - 04.2022

Medical Assistant

Metro Health Multi-Specialty/Spectrum Health Walk-in-Clinic
03.2018 - 12.2019

Direct Care Aid

Country Living AFC
07.2016 - 02.2018

Registered Medical Assistant Program -

Grand Rapids Community College

Bachelor of Science - Business Administration

Ferris State University

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