Brooke Laxton
Palm Beach Gardens,FL
Summary
Dynamic Clinical Chart Auditor with extensive experience at Palm Beach Recovery Center, skilled in critical thinking and case management. Proven track record in enhancing documentation accuracy and compliance, while fostering collaboration among departments. Certified Addiction Professional (CAP) with a strong ability to de-escalate vulnerable clients, ensuring optimal patient care and support.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Clinical Chart Auditor
Palm Beach Recovery Center
West Palm Beach, FL
05.2019 - Current
- Reviews patient records to ensure accuracy, completeness, and compliance with healthcare standards and regulations, often focusing on documentation.
- Examine patient charts for completeness, accuracy, and clarity of clinical information, including progress notes, discharge summaries, and other relevant documentation.
- Ensure the timeliness of documentation by sending daily emails to therapists and support staff about paperwork deadlines.
- Communicate daily with all departments to ensure the completeness of charts prior to submissions and reviews.
Program Director
Life Changes Addiction Treatment Center
West Palm Beach, FL
09.2017 - 01.2018
- Provided ongoing direction and leadership for program operations.
- Developed the clinical program from the ground up, laying out framework and defining roles.
- Improved success of program by making proactive adjustments to operations.
- Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
- Provided key support for the clinical and operation staff.
- Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Program Director
Reliance Treatment Center
North Palm Beach, FL
10.2016 - 09.2017
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning.
- Kept abreast of new and developing information in the mental health field.
- Coordinated client activities to ensure the availability of appropriate clinical and support staff for PHP clients.
- Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
- Work closely with the clinical and administrative teams to ensure effectiveness of treatment.
- Closely collaborated with management team to make necessary improvements and satisfy resident needs.
Director of Case Management
Satori Waters
Fort Lauderdale, FL
03.2014 - 10.2016
- Confidently managed the overall operation of case managers to include: admission and intake, case management, referrals and discharge planning.
- Offered and documented treatment consent forms in patient health records.
- Met with clients to help them understand and overcome personal, social and behavioral concerns.
- Conducted one-on-one case managemnt sessions per week.
- Led group therapy sessions each week.
Client Care Coordinator
Alternatives In Treatment
Boca Raton FL
02.2012 - 03.2014
- Maintained accurate records of patient care, condition, progress and concerns.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Interviewed and assessed incoming clients prior to contacting the medical director.
- Weekly client concurrent reviews for utilization review and insurance companies.
- Monitored vital signs, such as blood pressure and pulse for all clients and reported to the medical team.
- Oversee and monitored all medication for the current census.
Flight Attendant
United Airlines
Virginia
01.2006 - 01.2007
- Announced and demonstrated safety and emergency procedures.
- Briefed passengers according to company and FAA requirements.
- Checked to ensure that food, beverages, blankets, reading material, emergency equipment and other supplies were aboard.
- Complied with customs, immigration and cabotage laws on international trips.
- Ensured the passengers needs and expectations were met throughout the flight.
- Informed pilots potentially hazardous conditions.
Information Management
US Air National Guard
Jacksonville, FL
05.1998 - 06.2006
- Drafted military and nonmilitary correspondence.
- Direct Involvement in F-15 operations
- Execute Orders for deployment and return to home base.
- Scheduling
- Facilitate Training.
- Obtained secret clearance.
Education
Bachelor of Arts - Psychology
Florida Atlantic Unitersity
Boca Raton, FL2012
Skills
- First Aid certified
- Critical thinking
- Case management
- Ability to de-escalate clients in another vulnerable emotional state
- Excellent organizational skills
- Excellent team player and community builder
- Familiarity with substance and mental health systems
- Certified Addiction Professional (CAP)
- Treatment and discharge planning
- Day treatment programming
- Electronic recordkeeping experience
Certification
Certified Addiction Professional (CAP)
Timeline
Clinical Chart Auditor
Palm Beach Recovery Center
05.2019 - Current
Program Director
Life Changes Addiction Treatment Center
09.2017 - 01.2018
Program Director
Reliance Treatment Center
10.2016 - 09.2017
Director of Case Management
Satori Waters
03.2014 - 10.2016
Client Care Coordinator
Alternatives In Treatment
02.2012 - 03.2014
Flight Attendant
United Airlines
01.2006 - 01.2007
Information Management
US Air National Guard
05.1998 - 06.2006
Bachelor of Arts - Psychology
Florida Atlantic Unitersity
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