Brooke Lee
White Stone,VA
Summary
Dedicated License Clinical Social Worker with a broad range of experience delivering comprehensive mental health services to clients and community programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Service Counselor
Middle Peninsula Northern Neck Community Services Board
Warsaw , VA
2019.02 - Current
- Evaluates crisis telephone calls and determines the type of response needed including crisis intervention, phone counseling, information, follow-up, pre-admission screening, and/or referral
- Provides phone counseling in the office and face-to-face crisis counseling in the office and in the community (e.g
- Hospital emergency rooms, agency offices, residences)
- Completes pre-admission screening evaluations and facilitates obtaining Temporary Detention Orders in accordance with mental health services policies
- Attend Courts for assigned commitment cases regarding the client's history, behavior and least restrictive treatment alternative
- Initiates, completes, and maintains program records and documentation in accordance with policies and procedures
- Performs related work as assigned.
Hospice Social Worker/ Volunteer Coordinator
Kindred Hospice
Tappahannock , VA
2021.02 - 2023.11
- Performs psychosocial assessments, case management, education and ongoing evaluation of patients and families
- Completes comprehensive psychosocial assessments within 5 days
- Maintains an appropriate clinical record, completing documentation by the next business day
- Develops a written plan of care to provide information and direction to other interdisciplinary team members regarding the provision of social work services
- Participates in the team decision to admit and/or discharge patients to hospice services
- Assists with discharge planning by coordinating and ensuring that the plan is followed
- Provides social work expertise regarding changes to the patient's level of care
- Documents all findings, needs, problems, measurable goals, plans, interventions, and patient responses in the clinical record
- Communicates plans and changes to the physician and other members of the interdisciplinary team through the care plan, coordination notes, and participation in IDG meetings
- Provides casework/evaluation and service management of patients requiring information about, or monitoring of: Family relationships; Meaning of illness to the patient and his/her family; Cultural and spiritual attitudes in relationship to illness; Long Term Care Planning - including process for placement; Advanced care planning expertise
- Monitors safety of patient environment, including following reporting policy regarding possible abuse/neglect and suicide, ability of patient and family to adjust to the care of the patient in the home; and, the financial impact of patient's illness upon the family
- Demonstrates teamwork and effective communication to accomplish patient, team and Curo goals
- Shares areas of expertise and initiates interdisciplinary referrals including community outreach regarding end of life care issues
- Educates team members and patient's families about community resources and how to access them appropriately
- May negotiate and represent patients/families regarding community resources
- Supervises all volunteer activity in local area of service
- Maintains the 5% criteria per the Hospice Conditions of Participation
- Assesses patient/family request for volunteer placement and assigns volunteer as appropriate
- Assists with determining recruitment needs related to service area and patient population
- Facilitates completion of volunteer orientation with each volunteer as well as required annual training
- Recruits, trains and retains volunteers for assigned area of service
- Recruits Administrative volunteers, Direct Care volunteers, Vigil Volunteers and Bereavement Volunteers
- Facilitates completion of required annual volunteer health requirements, such as completion of a health screen, TB test or questionnaire per company policy and individual state requirements
- Maintains frequent communication with the program volunteers
- Networks with community resources and represents the volunteer program within the community
- Represents the volunteer program in interdisciplinary team meetings while encouraging use of volunteers
- Serves as a liaison to facilitate communication between the volunteers and staff
- Oversees volunteer visit documentation as received and files appropriately in patient file
- Maintains volunteer recruitment and retention records
- Maintains personnel file on all volunteers, performs annual evaluations, on-site visits, and file updates as required
- Records and maintains monthly statistics of volunteer visit and time documentation
- Provides individual volunteer support as needed
- Participates in the coordination of the patient's hospice care and in the hospice's quality assessment and performance improvement program.
Substance Abuse Counselor
Middle Peninsula Northern Neck Community Services Board
Warsaw , VA
2018.01 - 2019.02
- Identifying issues and create goals and treatment plans
- Meeting with clients to evaluate their health and substance concerns
- Teaching clients coping mechanisms
- Leading SA group sessions in the community and northern neck regional Jail
- Referring clients to other supportive services.
Adult Mental Health Case Manager
Middle Peninsula Community Service Board
Warsaw , VA
2016.12 - 2018.01
- Developed, implemented, and monitored the individualized Person-Centered Plan (PCP) for clients in order to meet their community integration and service coordination goals
- Assisted clients in accessing benefits and services by providing information and education about community resources
- Provided crisis intervention, guidance, and supportive counseling
- Advocated for and promote full inclusion of individuals with disabilities in all opportunities in the community
- Participant in community outreach.
QMHP Counselor
Empower Youth for A Positive Change
Warsaw , VA
2016.05 - 2016.12
- Intensive In-Home Based Counselor is responsible for providing individual and family counseling, mentoring, and/or intensive case management services for clients in the intensive in-home or mental health support service programs. Services are provided in the home and community setting.
- Developed crisis intervention strategies for individuals facing difficult situations or events.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Maintained accurate and up-to-date records of client progress and treatment plans.
Sales Associate
Lane Bryant
Colonial Heights , VA
2015.10 - 2016.01
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Runner /Office Assistant
Transport Unlimited
Reedville , VA
2014.09 - 2015.08
- Handled cash transactions accurately and securely according to company procedures.
- Handled various errands for employees throughout the company.
- Maintained up-to-date records of deliveries made.
- Answered phone calls and welcomed visitors to the office.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Executive /Research Assistant
REESSI
Kilmarnock , VA
2014.09 - 2014.12
- Conducted qualitative and quantitative analysis on assigned data.
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
- Performed literature reviews to ensure the accuracy of results.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
Education
Master of Divinity - Theology
Virginia Union University
Richmond, VA2022-05
Master's in Social Work -
Case Western Reserve University
05.2019
Bachelor's in Social Work -
Virginia State University
05.2016
Associate of Applied Science in Health Science -
ECPI College of Technology - School of Health Science
Skills
- Case Management
- Mental Health Support
- Crisis Intervention Techniques
- Documentation
- CISM
- Organizational Skills
- Mental Health Counseling
- Crisis Intervention
- Social Work
- Hospice Care
- Crisis Management
- Behavioral Health
- Individual / Group Counseling
- Responsible for clerical detail, documentation, charting notes, and researching resources
- Maintains clients' records by reviewing case notes; and logging events and progress.
- Mental Health Assessment
- Individual Counseling
- Evidence-based practices
- Treatment Plans
Certification
- Mental Health First Aid, 2018
- CPR/AED, 06/01/16
- Licensed Clinical Social Worker, 02/01/24
- Ordained Minister (Reverend), 01/06/24
Timeline
Hospice Social Worker/ Volunteer Coordinator
Kindred Hospice
2021.02 - 2023.11
Emergency Service Counselor
Middle Peninsula Northern Neck Community Services Board
2019.02 - Current
Substance Abuse Counselor
Middle Peninsula Northern Neck Community Services Board
2018.01 - 2019.02
Adult Mental Health Case Manager
Middle Peninsula Community Service Board
2016.12 - 2018.01
QMHP Counselor
Empower Youth for A Positive Change
2016.05 - 2016.12
Sales Associate
Lane Bryant
2015.10 - 2016.01
Runner /Office Assistant
Transport Unlimited
2014.09 - 2015.08
Executive /Research Assistant
REESSI
2014.09 - 2014.12
Master of Divinity - Theology
Virginia Union University
Master's in Social Work -
Case Western Reserve University
Bachelor's in Social Work -
Virginia State University
Associate of Applied Science in Health Science -
ECPI College of Technology - School of Health Science
- Mental Health First Aid, 2018
- CPR/AED, 06/01/16
- Licensed Clinical Social Worker, 02/01/24
- Ordained Minister (Reverend), 01/06/24
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