Brooke Lee
White Stone,VA
Summary
Dedicated License Clinical Social Worker with a broad range of experience delivering comprehensive mental health services to clients and community programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Service Counselor
Middle Peninsula Northern Neck Community Services Board
Warsaw, VA
02.2019 - Current
- Evaluates crisis telephone calls and determines the type of response needed including crisis intervention, phone counseling, information, follow-up, pre-admission screening, and/or referral
- Provides phone counseling in the office and face-to-face crisis counseling in the office and in the community (e.g
- Hospital emergency rooms, agency offices, residences)
- Completes pre-admission screening evaluations and facilitates obtaining Temporary Detention Orders in accordance with mental health services policies
- Attend Courts for assigned commitment cases regarding the client's history, behavior and least restrictive treatment alternative
- Initiates, completes, and maintains program records and documentation in accordance with policies and procedures
- Performs related work as assigned.
Hospice Social Worker/ Volunteer Coordinator
Kindred Hospice
Tappahannock, VA
02.2021 - 11.2023
- Performs psychosocial assessments, case management, education and ongoing evaluation of patients and families
- Completes comprehensive psychosocial assessments within 5 days
- Maintains an appropriate clinical record, completing documentation by the next business day
- Develops a written plan of care to provide information and direction to other interdisciplinary team members regarding the provision of social work services
- Participates in the team decision to admit and/or discharge patients to hospice services
- Assists with discharge planning by coordinating and ensuring that the plan is followed
- Provides social work expertise regarding changes to the patient's level of care
- Documents all findings, needs, problems, measurable goals, plans, interventions, and patient responses in the clinical record
- Communicates plans and changes to the physician and other members of the interdisciplinary team through the care plan, coordination notes, and participation in IDG meetings
- Provides casework/evaluation and service management of patients requiring information about, or monitoring of: Family relationships; Meaning of illness to the patient and his/her family; Cultural and spiritual attitudes in relationship to illness; Long Term Care Planning - including process for placement; Advanced care planning expertise
- Monitors safety of patient environment, including following reporting policy regarding possible abuse/neglect and suicide, ability of patient and family to adjust to the care of the patient in the home; and, the financial impact of patient's illness upon the family
- Demonstrates teamwork and effective communication to accomplish patient, team and Curo goals
- Shares areas of expertise and initiates interdisciplinary referrals including community outreach regarding end of life care issues
- Educates team members and patient's families about community resources and how to access them appropriately
- May negotiate and represent patients/families regarding community resources
- Supervises all volunteer activity in local area of service
- Maintains the 5% criteria per the Hospice Conditions of Participation
- Assesses patient/family request for volunteer placement and assigns volunteer as appropriate
- Assists with determining recruitment needs related to service area and patient population
- Facilitates completion of volunteer orientation with each volunteer as well as required annual training
- Recruits, trains and retains volunteers for assigned area of service
- Recruits Administrative volunteers, Direct Care volunteers, Vigil Volunteers and Bereavement Volunteers
- Facilitates completion of required annual volunteer health requirements, such as completion of a health screen, TB test or questionnaire per company policy and individual state requirements
- Maintains frequent communication with the program volunteers
- Networks with community resources and represents the volunteer program within the community
- Represents the volunteer program in interdisciplinary team meetings while encouraging use of volunteers
- Serves as a liaison to facilitate communication between the volunteers and staff
- Oversees volunteer visit documentation as received and files appropriately in patient file
- Maintains volunteer recruitment and retention records
- Maintains personnel file on all volunteers, performs annual evaluations, on-site visits, and file updates as required
- Records and maintains monthly statistics of volunteer visit and time documentation
- Provides individual volunteer support as needed
- Participates in the coordination of the patient's hospice care and in the hospice's quality assessment and performance improvement program.
Substance Abuse Counselor
Middle Peninsula Northern Neck Community Services Board
Warsaw, VA
01.2018 - 02.2019
- Identifying issues and create goals and treatment plans
- Meeting with clients to evaluate their health and substance concerns
- Teaching clients coping mechanisms
- Leading SA group sessions in the community and northern neck regional Jail
- Referring clients to other supportive services.
Adult Mental Health Case Manager
Middle Peninsula Community Service Board
Warsaw, VA
12.2016 - 01.2018
- Developed, implemented, and monitored the individualized Person-Centered Plan (PCP) for clients in order to meet their community integration and service coordination goals
- Assisted clients in accessing benefits and services by providing information and education about community resources
- Provided crisis intervention, guidance, and supportive counseling
- Advocated for and promote full inclusion of individuals with disabilities in all opportunities in the community
- Participant in community outreach.
QMHP Counselor
Empower Youth for A Positive Change
Warsaw, VA
05.2016 - 12.2016
- Intensive In-Home Based Counselor is responsible for providing individual and family counseling, mentoring, and/or intensive case management services for clients in the intensive in-home or mental health support service programs. Services are provided in the home and community setting.
- Developed crisis intervention strategies for individuals facing difficult situations or events.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Maintained accurate and up-to-date records of client progress and treatment plans.
Sales Associate
Lane Bryant
Colonial Heights, VA
10.2015 - 01.2016
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Runner /Office Assistant
Transport Unlimited
Reedville, VA
09.2014 - 08.2015
- Handled cash transactions accurately and securely according to company procedures.
- Handled various errands for employees throughout the company.
- Maintained up-to-date records of deliveries made.
- Answered phone calls and welcomed visitors to the office.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Executive /Research Assistant
REESSI
Kilmarnock, VA
09.2014 - 12.2014
- Conducted qualitative and quantitative analysis on assigned data.
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
- Performed literature reviews to ensure the accuracy of results.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
Education
Master of Divinity - Theology
Virginia Union University
Richmond, VA05-2022
Master's in Social Work -
Case Western Reserve University
05.2019
Bachelor's in Social Work -
Virginia State University
05.2016
Associate of Applied Science in Health Science -
ECPI College of Technology - School of Health Science
Skills
- Case Management
- Mental Health Support
- Crisis Intervention Techniques
- Documentation
- CISM
- Organizational Skills
- Mental Health Counseling
- Crisis Intervention
- Social Work
- Hospice Care
- Crisis Management
- Behavioral Health
- Individual / Group Counseling
- Responsible for clerical detail, documentation, charting notes, and researching resources
- Maintains clients' records by reviewing case notes; and logging events and progress
- Mental Health Assessment
- Individual Counseling
- Evidence-based practices
- Treatment Plans
Certification
- Mental Health First Aid, 2018
- CPR/AED, 06/01/16
- Licensed Clinical Social Worker, 02/01/24
- Ordained Minister (Reverend), 01/06/24
Timeline
Hospice Social Worker/ Volunteer Coordinator
Kindred Hospice
02.2021 - 11.2023
Emergency Service Counselor
Middle Peninsula Northern Neck Community Services Board
02.2019 - Current
Substance Abuse Counselor
Middle Peninsula Northern Neck Community Services Board
01.2018 - 02.2019
Adult Mental Health Case Manager
Middle Peninsula Community Service Board
12.2016 - 01.2018
QMHP Counselor
Empower Youth for A Positive Change
05.2016 - 12.2016
Sales Associate
Lane Bryant
10.2015 - 01.2016
Runner /Office Assistant
Transport Unlimited
09.2014 - 08.2015
Executive /Research Assistant
REESSI
09.2014 - 12.2014
Master of Divinity - Theology
Virginia Union University
Master's in Social Work -
Case Western Reserve University
Bachelor's in Social Work -
Virginia State University
Associate of Applied Science in Health Science -
ECPI College of Technology - School of Health Science
- Mental Health First Aid, 2018
- CPR/AED, 06/01/16
- Licensed Clinical Social Worker, 02/01/24
- Ordained Minister (Reverend), 01/06/24
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