Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Legg

Skokie,IL

Summary

Detail-oriented Property Manager effective at managing personnel, property, and capital improvements. Focused on achieving occupancy and collection goals, working closely with property owners and decision-makers. Dedicated, strong management style that encourages positive culture among staff and residents alike. Ambitious and ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.

Overview

2
2
years of professional experience

Work History

Community Manager

RPM Living
12.2023 - Current


  • Managing 200+ apartments between two properties, along with a master association.
  • Maintaining high occupancy, minimal delinquency, and low turnover rate.
  • Tracking monthly income and expenses with in-depth weekly and monthly reporting.
  • Held meetings with client to discuss current property status with 30/60/90 day goal outlooks.
  • Awarded for meeting and exceeding KPI goals company-wide.
  • Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Decreased utility delinquency by over 70% in 3 months.
  • Streamlined rent collection process, reducing late payments and improving overall revenue generation.

Property Manager

Prodigy Real Estate Group
10.2022 - 12.2023
  • Managed daily operations of 200+ apartments between two communities, plus a master association.
  • Maintained 98-100% occupancy, minimal delinquency, and low turnover rate.
  • Helped streamline the move-in/move-out process.
  • Communicated with, getting bids from, and scheduling vendors for capital improvements.
  • Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
  • Hosted monthly resident events to promote a sense of community and support among residents
  • Implemented maintenance management system to ensure all work orders completed in timely and cost-efficient manner.

Property Manager

Peak Properties
06.2022 - 10.2022
  • Managed daily operations of 59 unit apartment complex.
  • Maintained high occupancy, minimal delinquency, and low turnover rates.
  • Collected 90%+ rents by the 10th of the month, decreasing monthly delinquency.
  • Communicated effectively with client, residents, and on-site associates.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Education

Chicago Real Estate Institute
Chicago, IL

Skills

  • Multi-Site Property Management
  • Tenant and Eviction Laws
  • Strong Marketing Strategy
  • Renewal Management
  • Well-versed in Yardi and AppFolio
  • Creative and Adaptable
  • Capital Projects Management
  • Fair Housing Regulations

Timeline

Community Manager

RPM Living
12.2023 - Current

Property Manager

Prodigy Real Estate Group
10.2022 - 12.2023

Property Manager

Peak Properties
06.2022 - 10.2022

Chicago Real Estate Institute

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Brooke Legg