Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brooke Lerch

Thorofare,NJ

Summary

Dynamic and dedicated professional with a background as a Special Education Paraprofessional at West Deptford Middle School, and a Care Provider at Oakview Elementary School. Proven ability in behavior management and customer service, fostering positive student interactions. Recognized for initiative-taking and safety awareness, enhancing learning environments and ensuring student engagement through tailored support and empathy.


Carousel operations prepared to enhance ride experiences with commitment to safety and efficiency. Proven track record in maintaining equipment and managing crowds. Strong team player known for adaptability and collaboration. Reliable and customer-focused.


Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

6
years of professional experience

Work History

West Deptford Middle School

Special Education Paraprofessional
10.2021 - Current

Job overview

  • Assisted teachers in implementing individualized education plans for students with diverse learning needs.
  • Supported classroom management by promoting positive behavior and encouraging student engagement.
  • Collaborated with special education staff to adapt instructional materials for varying abilities.
  • Monitored student progress and provided feedback to educators on academic performance and social skills.
  • Attended training sessions to learn effective strategies for supporting students with disabilities.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Maintained positive attitude and affirmatively communicated with each student.

Soupy Island Sanitarium

Summer Carousel Operator
07.2024 - Current

Job overview

  • Operated carousel equipment, ensuring adherence to safety protocols and operational standards.
  • Monitored guest interactions, providing assistance and maintaining a positive experience throughout rides.
  • Collaborated with team members to resolve technical issues promptly, minimizing disruptions during peak hours.
  • Maintained cleanliness and organization of carousel area, promoting a safe environment for guests and staff.
  • Provided exceptional customer service by engaging with park visitors and answering questions regarding ride operations.

Walt Disney World Resort

Disney College Program Intern Outdoor Vending
01.2025 - 05.2025

Job overview

  • Facilitated guest experiences through exceptional customer service and problem resolution.
  • Collaborated with team members to enhance operational efficiency in high-traffic areas.
  • Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
  • Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
  • Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
  • Properly handled food with strict food safety guidelines to ensure the best quality for guests
  • Prepared food in a timely fashion to ensure quick and efficient service.

Hot Topic

Seasonal Sales Associate
11.2022 - 01.2023

Job overview

  • Enhanced customer experiences through personalized service and product recommendations.
  • Managed inventory levels, ensuring optimal stock availability and presentation.
  • Collaborated with team members to achieve monthly sales goals and improve store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.

Yankee Candle

Seasonal Sales Associate
08.2021 - 01.2022

Job overview

  • Developed promotional displays to drive sales and increase brand visibility.
  • Resolved customer inquiries and complaints efficiently, fostering brand loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

West Deptford Oakview Elementary School

Young Eagles Program Care Provider
02.2020 - 07.2021

Job overview

  • Delivered personalized care and support to students, fostering a nurturing environment.
  • Monitored student behavior and provided guidance to promote positive interactions and conflict resolution.
  • Encouraged students to socialize and build relationships with their peers.
  • Encouraged creativity through crafts and fun activities

Education

Rowan College At Gloucester County
Sewell, NJ

Associate of Science from Education
08-2026

University Overview

Skills

    Black Belt in Kenpo Karate:

  • Self-discipline
  • Safety awareness
  • Physical fitness
  • Patience and tact
  • Other Skills:

  • Safety procedures
  • Crowd control
  • Initiative-taking
  • Customer service
  • Safety management
  • Equipment operation
  • Behavior management
  • Safety monitoring

Timeline

Disney College Program Intern Outdoor Vending
Walt Disney World Resort
01.2025 - 05.2025
Summer Carousel Operator
Soupy Island Sanitarium
07.2024 - Current
Seasonal Sales Associate
Hot Topic
11.2022 - 01.2023
Special Education Paraprofessional
West Deptford Middle School
10.2021 - Current
Seasonal Sales Associate
Yankee Candle
08.2021 - 01.2022
Young Eagles Program Care Provider
West Deptford Oakview Elementary School
02.2020 - 07.2021
Rowan College At Gloucester County
Associate of Science from Education
Brooke Lerch