Brooke Liebergott
Philadelphia,PA
Overview
28
28
years of professional experience
Work History
Cashier and Self Checkout Worker
Giant Food Store
01.2022 - 01.2023
- Assisted customers with their orders/purchases, handled/organized financial services, utilized an electronic systems, opening and closing duties of store
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system
Sanitation Technician
Pinnacle Services @ NFL Films
01.2020 - 01.2021
- Cleaned and sanitized all touch points throughout the building multiple times a day
- Maintained cleanliness and sanitation standards in accordance with industry regulations
- Collaborated with team members to complete assigned tasks efficiently and effectively
- Stocked and replenished supplies in restrooms, break rooms and other designated areas
- Responded promptly to requests for cleaning services from staff or management
- Maintained inventory of cleaning supplies, notifying supervisor when reordering was necessary
- Participated in ongoing training programs related to sanitation techniques, chemical handling and safety protocols
Waitress
Club House Diner
01.2018 - 01.2020
- Served food and beverage promptly to guests during all shift times (24 hour restaurant/diner)
- Demonstrated extensive knowledge of menu items, ingredients, and preparation methods to provide detailed descriptions and recommendations to customers
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Managed a high volume of tables during peak hours while maintaining attention to detail in order accuracy and customer satisfaction
- Collaborated with team members to ensure smooth operation of the dining area, including table setup, cleanliness, and organization
- Maintained a clean work environment by regularly sanitizing tables, chairs, menus, utensils, etc
Substitute Teacher/Teacher’s Aide (prek-12)
Mount Laurel School District
01.2011 - 01.2014
- Taught multiple assigned lessons to children of all ages and assisted teachers and staff in teaching/working on various lessons
- Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher
- Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery
- Utilized technology tools such as interactive whiteboards or educational software to enhance instruction
- Encouraged active participation through group activities, discussions, and hands-on learning experiences
- Facilitated smooth transitions between subjects or activities while maintaining an organized classroom environment
- Demonstrated flexibility in adapting instructional plans based on unexpected changes or disruptions
- Monitored student behavior during recess periods or extracurricular activities outside of the classroom setting
- Incorporated creative teaching strategies such as visual aids, manipulatives, or real-life examples into lessons
- Assisted with supervision duties before/after school hours including bus loading/unloading if necessary
- Assisted lead teacher in the implementation of lesson plans and curriculum materials
- Supported students during instructional activities, providing guidance and clarification when needed
- Utilized various teaching aids and resources to enhance student engagement and understanding of subject matter
- Assisted in the preparation of classroom materials, including worksheets, visual aids and educational games
- Facilitated small group activities to reinforce concepts taught in class and promote peer collaboration
- Implemented behavior management techniques outlined by the lead teacher or school administration
Substitute Teacher (preK-12)
Maple Shade School District
01.2011 - 01.2014
- Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher
- Delivered engaging lessons and facilitated class discussions to ensure student comprehension of subject matter
- Adapted teaching methods and materials to accommodate diverse learning styles and abilities
- Implemented lesson plans provided by the absent teacher and ensuring continuity in curriculum delivery
- Supported classroom management strategies outlined by the homeroom teacher for consistency in discipline procedures
- Utilized technology tools such as interactive whiteboards or educational software to enhance instruction
- Encouraged active participation through group activities, discussions,and hands-on learning experiences
- Facilitated smooth transitions between subjects or activities while maintaining an organized classroom environment
- Promoted positive social interactions among students through effective communication techniques
- Incorporated creative teaching strategies such as visual aids, manipulatives or real-life examples into lessons
Waitress/Server
Chickie's and Pete's
01.2003 - 01.2009
- Supplied service of food and beverage promptly in a face paced/high volume restaurant/sports bar
- Demonstrated extensive knowledge of menu items, including ingredients, preparation methods, and allergen information to assist customers in making informed choices
- Managed a high volume of tables during peak hours while maintaining attention to detail and providing personalized service to each guest
- Consistently achieved XX% upselling rate by recommending additional menu items or specials based on customer preferences
- Maintained cleanliness and organization of dining areas, including setting up tables, refilling condiments, and clearing plates throughout the meal
- Handled cash transactions accurately using POS system while adhering to company policies regarding payment processing procedures
- Resolved customer complaints or concerns promptly and professionally, ensuring a positive dining experience for all guests
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
Waitress
Lone Star
01.1995 - 01.2000
- Greeted guests, supplied service of food and beverages, entertained guests with line dances
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
Education
Bachelor of Science(BS) - Education/ECE
Temple University
Philadelphia, PA01.2007
Associate's Arts (AA) - Education/ECE
Community College of Philadelphia (CCP)
Philadelphia, PA01.2003
Diploma - communications studies
Northeast High School
Philadelphia, PA01.2000
Skills
- Student Engagement and participation
- Classroom and time management
- Positive Reinforcement and positive learning environment
- Teamwork and Collaboration
- Positive Learning Environment and reinforcement
- Group and individual instruction
- Multitasking and organizational
- Core Curriculum, Standards procedures
- Inclusion, Mainstreaming and diversified learning
Clubsawards
- MG program 1st thru 12th (Spruance Elementary/Northeast High School).
- Temple University 2005-2007 (GPA 3.6).
Timeline
Cashier and Self Checkout Worker
Giant Food Store
01.2022 - 01.2023
Sanitation Technician
Pinnacle Services @ NFL Films
01.2020 - 01.2021
Waitress
Club House Diner
01.2018 - 01.2020
Substitute Teacher/Teacher’s Aide (prek-12)
Mount Laurel School District
01.2011 - 01.2014
Substitute Teacher (preK-12)
Maple Shade School District
01.2011 - 01.2014
Waitress/Server
Chickie's and Pete's
01.2003 - 01.2009
Waitress
Lone Star
01.1995 - 01.2000
Bachelor of Science(BS) - Education/ECE
Temple University
Associate's Arts (AA) - Education/ECE
Community College of Philadelphia (CCP)
Diploma - communications studies
Northeast High School
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