Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Lindsay

Jeannette,PA

Summary

Professional hospitality specialist prepared for top-tier service roles. Skilled in delivering exceptional guest experiences with strong emphasis on teamwork and adaptability. Known for reliability, attention to detail, and passion for creating memorable dining experiences. Proficient in high-pressure environments, showcasing excellent communication, problem-solving, and multitasking abilities.

Overview

23
23
years of professional experience

Work History

Fine Dining Server

Donatello's
11.2018 - 05.2025
  • Delivered white-tablecloth service in a high-end Italian steakhouse known for multi-course meals and premium wine pairings.
  • Memorized rotating seasonal menus and over 150 wine labels to expertly guide guests in selections.
  • Trained new servers on house protocols, pacing and fine dining etiquette.
  • Provided attentive and discreet service to regulars and high-profile guests, ensuring a consistent return clientele
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Recognized repeatedly by management for professionalism, quest satisfaction, and teamwork.

Server

The Lamplighter Restaurant
11.2007 - 05.2018
  • Balanced high-volume service in a popular local favorite, with elevated American fare,
  • Assisted in banquet and event service for wedding and private parties up to 200 guests.
  • Maintained deep knowledge of daily specials and chef-driven seasonal offerings.
  • Frequently requested by regular guests for attentive, friendly service and menu recommendations.
  • Supported back-of-house communication to ensure smooth pacing and table turnover during peak hours.

Merchandiser

Acosta Group
05.2011 - 01.2012
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Server

Kings Family Restaurant
05.2003 - 05.2007
  • Developed foundational serving skills in a fast-paced, family-style restaurant environment.
  • Managed multi-table sections efficiently while maintaining friendly, personal service.
  • Took initiative with side-work, training new hires, and improving team cohesion.
  • Built rapport with guests of all ages, contributing to a welcoming atmosphere and customer loyalty.

Merchandiser

Tree of Life, Inc.
05.2002 - 05.2003
  • Responsible for maintaining Nature's Baskets within Giant Eagle stores in surrounding Pittsburgh areas.
  • Added new items, stocked products, credits and damages.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Built end caps.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Education

Nursing

Indiana University of Pennsylvania
Indiana, PA
05-2005

Skills

  • POS system operations
  • Strong communication skills
  • Detail-oriented
  • Exceptional customer service

Timeline

Fine Dining Server

Donatello's
11.2018 - 05.2025

Merchandiser

Acosta Group
05.2011 - 01.2012

Server

The Lamplighter Restaurant
11.2007 - 05.2018

Server

Kings Family Restaurant
05.2003 - 05.2007

Merchandiser

Tree of Life, Inc.
05.2002 - 05.2003

Nursing

Indiana University of Pennsylvania

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Brooke Lindsay