Brooke Lomax
Nokesville ,Virginia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and customer service skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Ready for the next step to reaching my career goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hair Stylist Assistant
Tranquility Day Spa
Haymarket, VA
09.2021 - Current
- Greet and talk each client through the process I am taking them through.
- Administered a significant number of thorough shampoos and soothing scalp massages throughout each workday.
- Apply glazes and root taps/smudges.
- Check for a desired level of foils per instructed by stylist.
- Trained new employees on proper procedures and company policies.
- Attend workshops related to hairstyling techniques and trends in order to stay updated in knowledge.
- Prepared color formulas as directed by stylist.
- Learned Wella and Shades Eq color lines.
- Friends and family hair in my free time at the salon.
- Assisted stylist in blowdrys.
- Stock and restock back bar products, color and coffee stations.
- Maintained open communication with team members, resulting in successful project outcomes.
- Sweeping the salon regularly, keeping up with towels, capes and spa laundry.
- Preparing client snack plates and drinks.
- Sustained salon cleanliness and smooth operations by effectively managing opening and closing duties for clientele satisfaction.
- Skillfully handle challenging customer interactions.
Salon Owner's Assistant
Hair Colour Studio
Bristow , Virginia
09.2019 - 10.2021
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Scheduled client appointments using the computer system.
- Performed basic receptionist duties such as answering phones and taking messages and checked out customers at the end of their visit.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Performed relaxing head and scalp massages for customers.
- Provided assistance in blowdrys and hairstyling for clients.
- Organized the salon by tidying up shelves and displays.
- Ensured cleanliness of work environment and laundry throughout the day.
- Kept track of inventory levels and ordered materials, supplies, and equipment needed for providing services.
- Ensured accuracy of order by carefully inspecting and unpackaging products.
- Managed multiple errands for employer including trips to professional hair store, grocery stores, post office, and food runs.
- Responsible for managing online presence through social media and website publishing.
- Successfully assembled organizational stations, salon chairs, and shelving to enhance the functionality of the salon's furnished area.
- Oversaw payment of salon bills via phone and mail.
Crew Member
Dunkin' Donuts
Gainesville, Virginia
03.2019 - 09.2019
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Interacted pleasantly with guests to deliver quality customer service.
- Presented orders to guests within anticipated service times.
- Prepared beverages such as coffee drinks, frozen drinks and prepared fast food according to company standards.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Counted money in cash drawer at the beginning and end of shift to ensure that amounts were correct and have sufficient change.
- Closing and opening duties including, dishes, cleaning, labeling products, creating expiration labels and preparing donuts, food and beverages, etc.
Education
High School Diploma -
Brentsville District High School
Nokesville, VA06-2021
Cosmetology Education
Stonewall Jackson High School
Manassas, VA06-2021
Some College (No Degree) - Business Administration
Lord Fairfax Community College
Middletown, VASkills
- Quality Assurance
- Critical Thinking
- Verbal Communication
- Conflict Resolution
- Time Management
- Great Customer Service
- Adaptability
- Team Work
- Do well at working in a Fast fast-paced environment
- Ability to work under pressure
- Organization
- Attention to detail
- Dependable and Responsible
Certification
- Cosmetology License - 2021
- Keratin Complex Certificate Training - 2024
- Zenagen Certified
Accomplishments
- Assistant Award for 2023
Affiliations
- I have traveled a handful of times to do wedding hair/updos for the big day!
References
References available upon request.
Timeline
Hair Stylist Assistant
Tranquility Day Spa
09.2021 - Current
Salon Owner's Assistant
Hair Colour Studio
09.2019 - 10.2021
Crew Member
Dunkin' Donuts
03.2019 - 09.2019
High School Diploma -
Brentsville District High School
Cosmetology Education
Stonewall Jackson High School
Some College (No Degree) - Business Administration
Lord Fairfax Community College
- Cosmetology License - 2021
- Keratin Complex Certificate Training - 2024
- Zenagen Certified
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