Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Brooke Lowrance

Lubbock

Summary

I am a dedicated, aspiring animal care professional, with a proven ability to manage diverse responsibilities in high-pressure environments. I demonstrate strong organizational and time-management skills, fostering positive relationships with clients. I can maintain composure during emergencies, providing urgent care and reassurance to pet owners.

Overview

2
2
years of professional experience

Work History

Waitress Trainee

Seoul Korean Cuisine
Lubbock
01.2025 - Current
  • Checked that all orders were accurate before delivering to customers.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Maintained knowledge of restaurant policies regarding guest services and satisfaction.
  • Responded promptly to customer inquiries about menu items, ingredients, and prices.
  • Verified that all dishes served met quality expectations.
  • Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Completed assigned tasks within designated timeframes.

Shift Leader

Bahama Bucks
Lubbock
04.2023 - Current
  • Confirmed accuracy of daily sales reports prior to submission for management review.
  • Operated cash registers and balanced cash drawers, ensuring transaction accuracy.
  • Supervised employees to enhance productivity and maintain high customer service standards.
  • Utilized POS systems for efficient order processing and inventory management.
  • Trained new employees on company policies and customer service protocols.
  • Educated customers on offerings, promotions, and pricing to drive sales.
  • Checked orders for quality and completeness before fulfillment.
  • Maintained cleanliness and organization of work area to meet company standards.

Brew Crew

HTeaO
Lubbock
01.2024 - 09.2024
  • Maintained safe food handling practices to prevent germ spread.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Upheld high standards of productivity and quality in operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Maintained an organized work area to ensure efficient operations.
  • Informed customers about daily specials in an engaging manner.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.

Education

High School Diploma -

Frenship High School
Lubbock, TX
05-2025

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Effective communication
  • Time management
  • Team leadership
  • Guest relations
  • Team collaboration
  • Quality control

Affiliations

  • vet science FFA
  • church youth group
  • NHS
  • pom squad

Accomplishments

  • Tiger Pride award in veterinary science
  • Pom academic award 2021-2024

References

References available upon request.

Timeline

Waitress Trainee

Seoul Korean Cuisine
01.2025 - Current

Brew Crew

HTeaO
01.2024 - 09.2024

Shift Leader

Bahama Bucks
04.2023 - Current

High School Diploma -

Frenship High School

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Brooke Lowrance