Brooke Maffett

• Oversaw a department of 5 trainers and coordinated the training schedule for 8-10 weekly training sessions for up to 90 new and current employees.
• Optimized training resources by conducting audits, eliminating redundancy or outdated materials, and maintaining a current and effective learning library.
• Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
• Championed diversity and inclusion initiatives within training content, fostering a more inclusive workplace culture that values different perspectives and experiences.
• Maintained standardized training programs by providing comprehensive in-house training to over 2,000 new and existing employees.
• Developed, implemented, and evaluated a successful 2-day New Employee orientation program.
• Authored desk manuals and updated training documents to reduce departmental new hire onboarding by 20% and create consistency among trainings.

• Increased intern onboarding satisfaction by 15% by implementing comprehensive orientation and training programs.
• Streamlined the internship application process by optimizing online platforms for easy access to information and resources, reducing processing time by 22%.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Assisted in talent acquisition efforts by participating in college career fairs, presentations, and other recruitment events targeting prospective interns.
• Conducted an audit of over 200 affiliation contracts to manage compliance with legal requirements related to unpaid internships.
• Evaluated the effectiveness of community training initiatives by tracking participant progress and gathering feedback for continuous improvement.
• Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
• Collaborated with department heads to identify beneficial opportunities for interns across various teams and projects.
• Designed and delivered self-directed learning materials for four projects.
• Fostered strong partnerships with educational institutions ensure a steady pipeline of qualified candidates for internship openings.

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• Streamlined the enrollment process, resulting in a 15% increase in efficiency and improved user experience.
• Developed training materials for new Enrollment Specialists to enhance district performance and ensure consistency in processes.
• Utilized interpersonal skills to build rapport with prospective families from diverse backgrounds, leading to a 45% improvement in family engagement rates by effectively communicating program benefits and options.
• Collaborated with cross-functional teams to create targeted marketing campaigns for prospective families, resulting in higher conversion rates and overall growth.
• Evaluated success metrics post-enrollment to assess the effectiveness of recruitment and enrollment strategies and identify opportunities for improvement.
• Conducted evaluations of competitors' products and services to gain a competitive advantage.
• Enhanced customer service by promptly addressing inquiries and resolving issues within a 48-hour timeframe.

• Improved overall program effectiveness by 30% through comprehensive data analysis and evaluation of key performance indicators.
• Conducted thorough needs assessments to identify successes and deficiencies, recommending strategies which enhanced classroom programs 15% in year one.
• Analyzed needs assessment data to inform instructional practices and create teacher development plans, resulting in 23% increase in employee engagement and strengthening continuous instructional improvement.
• Ensured compliance with relevant regulations throughout all stages of program implementation by closely monitoring adherence to established guidelines and accurate record-keeping, resulting in zero compliance violations over a two year period.
• Created and delivered program training using adult learning theories to a staff of 12 to keep participants knowledgeable and promote a culture of skill development within the organization.
• Guided teachers and assistants to effectively implement best practices through one-on-one classroom coaching.
• Coordinated and administered the organizations Literacy enrichment programs.

• Cultivated a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
• Developed and implemented evidence-based instructional strategies to accommodate diverse learning styles, resulting in 28% increased student engagement and success between fall and winter evaluations.
• Implemented behavior modification strategies, improving self-regulation and classroom participation among students 56% by the last semester.
• Organized rooms following current educational thinking to maximize educational opportunities for students.
• Implemented assessments for data-driven decision-making, adjusting instructional practices and interventions accordingly, closing literacy and math achievement gaps by 6 points and 9 points respectively by end of year.
• Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.

• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities to foster curiosity for complex principles.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Identified struggling students early on and provided additional support through small group work, tutoring sessions, modified lesson plans and one-on-one intervention.
• Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.

• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities to foster curiosity for complex principles.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
• Identified struggling students early on and provided additional support through small group work, tutoring sessions, modified lesson plans and one-on-one intervention.
• Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
• Improved student reading comprehension by incorporating engaging phonics activities and guided reading sessions, increasing reading scores an average of 18 points by end of year.
• Utilized instructional design models, including Bloom's Taxonomy to identify measurable objectives, Gagne's Events of Instruction and ARCS Model of Motivation to develop engaging lessons.