Dynamic and results-driven professional with extensive experience at Kroger, excelling in promotions planning and employee engagement. Proven ability to lead teams, enhance store performance, and improve operational efficiency. Skilled in Microsoft Office, leveraging data insights to drive strategic decisions and foster strong vendor relationships for successful sales events.
· Review all orders to ensure we are not over-ordering product and that we are accurately ordering for any upcoming sales as well as reviewing all bills to ensure each department receives all product the store is charged for.
· Successfully reduced the amount of overtime hours being used from 3.0% to 1.6% weekly by pulling all labor reports to review hours worked verse scheduled, overtime efficiency, and any incorrect time punches made by associates.
Ensure every department completes all display changes week by week and that all vendors have all displays built and in place in a timely manner to give our customers easy access to all sale items.
· Assisted in the successful grand reopening of four stores as well as one expansion and one grand opening by leading teams of various contractors, associates, and suppliers to meet schedules and deadlines.
· Managed the construction teams as well as our third-party commodity reset associates in order to complete tasks for the night and redirect when issues were found such as missing equipment, people not showing up, and inconsistencies between the store and the blueprint.
· Review schedules on a week to week basis to ensure the needs of the business are being met throughout the day.
· Performed food safety audits on a weekly basis to check for proper chemicals, no personal items, food temps, and all product being dated on the sales floor and in the cooler.
· Worked in tandem with the Pickup Manager to successfully improve customer wait time as well as overall in-stock percentages which lead to my team winning awards over 100 stores for these categories.
· Planned and executed multiple hiring events as well as attended many events throughout the city to ensure I was hiring the best candidate for the available positions.
· Successfully hired, trained, and retained over 70 associates for our new pickup department which subsequently became the largest and fastest growing in our entire division of over 60+ locations.
Great Communication
Ability to work individually or as a team
Proficient in Microsoft Office
Ability to Lead People
On August 1, 2024 I successfully completed the FMI Food Retail Leader Certificate