Brooke McClain
Danville,IL
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
Overview
1
1
Language
10
10
years of professional experience
Work History
Warehouse Associate
Hyster Yale
03.2021 - 08.2026
- Operated pallet jacks to efficiently move materials throughout warehouse.
- Ensuring accuracy and proper stock levels at all times.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Assisted in training new associates on warehouse procedures and equipment usage.
Bakery Sales Clerk
Meijer
07.2019 - 03.2021
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization in bakery area to ensure compliance with health standards.
- Collaborated with team members to restock shelves and display products effectively for promotional events.
- Trained new staff on bakery procedures, customer service protocols, and inventory management systems.
- Provided detailed information on ingredients, allergies, and nutritional content to customers, promoting informed purchasing decisions.
- Promoted seasonal items effectively through engaging displays and specials announcements.
- Collaborated with bakers to ensure proper display of baked goods, resulting in increased sales.
- Resolved customer complaints professionally, helping to maintain positive relationships despite challenging situations.
- Anticipated and responded to customer needs, creating a welcoming environment for repeat business.
- Assisted customers with special orders, resulting in higher overall satisfaction rates.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Documented customer orders and conveyed special requests to kitchen staff.
Cashier
Walmart
09.2016 - 05.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance through diligent cash handling practices.
- Assisted in training new cashiers on operational procedures and company policies.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Education
High School Diploma -
Danville High School
Danville, IL05-2016
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Order picking
- Warehouse safety
- Material handling
- Wrapping and boxing
- Pallet jacking
Languages
English
Full Professional
Interests
- Baking
- Cooking
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
- I like trying new recipes and food trends
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Cake Decorating
Timeline
Warehouse Associate
Hyster Yale
03.2021 - 08.2026
Bakery Sales Clerk
Meijer
07.2019 - 03.2021
Cashier
Walmart
09.2016 - 05.2019
High School Diploma -
Danville High School