Overview
Work History
Education
Skills
Timeline
ProjectManager
Brooke M. Copeland

Brooke M. Copeland

Administrative Assistant
Spring,TX

Overview

7
7
years of professional experience

Work History

Project Admin

Worley Parsons
05.2009 - 01.2011
  • Project Admin for Exxon Mobile Mega Billion Project – Sakhalin Island
  • Assistant to Project Manager and Vice President.
  • Assist Engineering team on the project.
  • Processed timesheets.
  • Created Open requisitions for the project/workforce planning
  • Onboard new hires and termed employees on projects
  • Ordered IT equipment and office space for new employees
  • Performed many other tasks as needed
  • Managed scheduling and calendar coordination for senior executives, ensuring efficient time management.
  • Developed and implemented office procedures, enhancing workflow efficiency and accuracy.
  • Streamlined document management systems, improving accessibility and retrieval of critical files.
  • Coordinated communication between departments, fostering collaboration and information sharing.
  • Trained new administrative staff on office protocols and software applications, promoting consistency in operations.
  • Oversaw preparation of reports and presentations, ensuring high-quality deliverables for strategic meetings.
  • Conducted research to support project initiatives, providing valuable insights for decision-making processes.
  • Acted as primary point of contact for client inquiries, enhancing customer satisfaction through effective resolution methods.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Performed research to collect and record industry data.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Inventory Control Specialist/Coordinator

Blackwater Security Government Contractor
07.2004 - 01.2009
  • Served as Inventory Control specialist for war zone supplies.
  • Charted and compiled information for procurement for bases in Iraq and Afghanistan.
  • Prepared, compiled, and sorted data entry and entered data in systems for Procurement Inventory.
  • Checked source documents for accuracy.
  • Verified and corrected data where necessary.
  • Transcribed information into required electronic format as needed from bases
  • Responded to requests for information and accessed relevant files.
  • Open Purchase orders and maintained inventory.
  • Tracked orders
  • Performed Admin duties as needed

Education

GED -

College of Albemarle
Elizabeth City, NC
06.2004

High School -

John A. Holmes High School
05.2004

Skills

  • Knowledge: Procurement, Sales, Customer Service, Recruitment, Onboarding, Social Media, Planning
  • Skills: Microsoft Office Suite (Outlook, Word, Excel, Power Point, and Access), SharePoint

Timeline

Project Admin

Worley Parsons
05.2009 - 01.2011

Inventory Control Specialist/Coordinator

Blackwater Security Government Contractor
07.2004 - 01.2009

GED -

College of Albemarle

High School -

John A. Holmes High School

Similar Profiles

CREATE PROFILE
Brooke M. CopelandAdministrative Assistant