Brooke Merrill
Bloomingdale,NY
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Pet Sitter
Kim Glascock
11.2021 - Current
- Provided exceptional care for pets, ensuring safety and well-being during visits.
- Developed and maintained trusting relationships with pet owners through effective communication.
- Managed daily schedules to accommodate pet care needs and owner requests efficiently
- Organized feeding routines and administered medications as required by owners' instructions.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Server/Cashier/Cook
Robin Gay
05.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Coordinated meal orders with kitchen staff to maintain timely delivery and accuracy in service.
- Managed cash handling and processed transactions efficiently while maintaining accurate records.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Ice Rink Attendant
Town of St. Armand
01.2024 - 03.2025
- Provided customer service by assisting patrons with skate rentals and inquiries.
- Ensured safety protocols were followed, reducing risk of accidents on the rink.
- Trained new staff on rink operations and safety procedures to ensure compliance.
- Built and established positive relationships with team members and the community.
Babysitter
Kerry Harwood
08.2019 - 05.2021
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Developed and implemented creative play activities to stimulate learning and development.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Assisted in homework help, reinforcing academic concepts through interactive methods.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
Saranac Lake High School
Saranac Lake, NY06-2022
Skills
- Honest and trustworthy
- Positive attitude
- Flexible schedule
- Customer service
Timeline
Ice Rink Attendant
Town of St. Armand
01.2024 - 03.2025
Pet Sitter
Kim Glascock
11.2021 - Current
Server/Cashier/Cook
Robin Gay
05.2021 - Current
Babysitter
Kerry Harwood
08.2019 - 05.2021
High School Diploma -
Saranac Lake High School