Brooke Miller

• Engage with constituents via phone, email, and in-person to answer questions and respond to concerns.

• Assisted fellow planning staff members with tasks to maintain proper workflow.

• Verified pricing and computed totals to complete detailed invoices.

• Traced missing material and shipments through vendors and fellow staff communication.

• Participated in the development of sourcing strategies that aligned with business goals and minimized supply chain risks.
• Monitored inventory levels to prevent stockouts while minimizing excess stock through demand forecasting techniques.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Instructed new team members on cash register operations, stock handling, and customer service techniques.
• Monitored company inventories, managed excess stock, and strategically arranged products to boost sales.

• Provided first aid care for minor injuries, ensuring all incidents were documented according to camp policies.
• Mentored junior counselors, providing guidance and support to ensure their professional growth.
• Established positive relationships with parents, addressing concerns and providing updates on camper progress.
• Fostered a sense of community within cabins by facilitating group discussions about shared values and expectations at the beginning of each session.
• Enhanced camper experience by developing and implementing diverse, age-appropriate activities.
• Utilized strong organizational skills to maintain an accurate inventory of camp supplies, ensuring timely reordering when needed.