Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Miller

Lebanon,NH

Summary

 I am a highly  motivated woman with over 17 years experience in a fast-paced, team-based environment. I enjoy assisting and following up on any and all issues, managing the outcome and building long-term relationships with or between employees. I am highly skilled in training staff and establishing rapport. I have exceptional communication and computer abilities. I am a friendly and enthusiastic person who consistently meets employees expectations. I am a forward-thinker and a direct leader developing solutions, creating efficiencies and handling objections. I take pride in being the Top dependable person with a consistent track record of 24 hour support. I hope to find an employment opportunity that will challenge me to new levels. To find a company that has business growth opportunities and personal advancement. I would like to find an employment opportunity that has a sense of community and support among its associates. 

 

 

Overview

23
23
years of professional experience

Work History

HR ,Training Director, Safety and Compliance Ast.

Bellavance Trucking and Logistics
Barre, VT
06.2016 - Current
  • Interview, on-board, developed and oversee daily activities clerical and administrative office personnel.
  • Manage employee paperwork, profiles and records.
  • Supervise employees in daily tasks and performance.
  • Evaluate and identify ineffective workflow processes to devise and implement solutions that achieve greater productivity and personnel performance.
  • Policy/program development
  • Salary structure/compensation analysis
  • Manage training and daily performance of staff.

Sales Coordinator

Sales and Marketing, Comfort Colors
Northfield, VT
07.2005 - 07.2015
  • Coordinated between billing department and customers to resolve problems.
  • Processed cash and credit payments rapidly and accurately.
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Responded to all customer inquiries thoroughly and professionally.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Entered data promptly and efficiently with a 99% accuracy rate.
  • Placed special merchandise orders for customers.
  • Answered customer questions about product availability and shipment times.
  • Worked night and weekend shifts during holiday season, securing orders Accurately logged all daily shipping and receiving orders.

CrossMark Marketing Sales and Retail
Burlington, VT
02.2002 - 07.2015
  • Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Built relationships with customers and the community to promote long term business growth.
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Trained and served as a peer coach for new sales associates.

Education

Chelsea, VT
1998

Skills

  • Dependable dedicated Independent worker
  • Strong communication skills 
  • Superior organizational skills
  • Strong conflict resolution skills, negotiation, and effective problem solver
  • Managing  Compliance / FMCSA/DOT
  • Certified Professional Drug & Alcohol Collector/Investigator
  • Knowledge of industrial control software/Omnitracs

Timeline

HR ,Training Director, Safety and Compliance Ast.

Bellavance Trucking and Logistics
06.2016 - Current

Sales Coordinator

Sales and Marketing, Comfort Colors
07.2005 - 07.2015

CrossMark Marketing Sales and Retail
02.2002 - 07.2015

Brooke Miller