Brooke Mitchell
Reed,Kentucky
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
7
7
years of professional experience
Work History
DC Associate
Columbia Sportswear
04.2023 - Current
- Worked varied hours to meet seasonal and business needs.
Photographer
Brooke Alexa Photography
05.2021 - Current
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture perfect images.
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Security Officer
Allied Universal Security
05.2021 - 11.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Security Dispatcher
Deaconess Gateway Hospital
10.2018 - 08.2020
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Prepared detailed incident reports to facilitate appropriate follow-up.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Security Officer
G4S Secure Solutions
11.2016 - 10.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
GED -
Henderson Community College
Henderson, KY06.2016
Skills
- Process Improvement
- Window Displays
- Policy Implementation
- Maintaining Clean Work Areas
- Triaging
- Data Accuracy
- Editing
- Customer Engagement
Timeline
DC Associate
Columbia Sportswear
04.2023 - Current
Photographer
Brooke Alexa Photography
05.2021 - Current
Security Officer
Allied Universal Security
05.2021 - 11.2021
Security Dispatcher
Deaconess Gateway Hospital
10.2018 - 08.2020
Security Officer
G4S Secure Solutions
11.2016 - 10.2018
GED -
Henderson Community College
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