Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Morris

Austin,TX

Summary

Hardworking Bartender with experience in more than one job setting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender

Pinballz
10.2023 - 01.2024
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender/ Server

Strike 10 Bowling
03.2023 - 05.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Valet

Laz Parking: The Yacht Club Apartments
01.2021 - 12.2021
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
  • Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.

Team Member

Jamba Juice
01.2021 - 12.2021
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Guest Service Representative

Hampton Inn & Suites By Hilton
08.2020 - 02.2021
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Streamlined check-in and check-out processes for increased efficiency and guest convenience.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.

Lifeguard

Hollytree Country Club
01.2017 - 12.2018
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.

Restaurant Hostess

Shogun Hibachi & Sushi
01.2016 - 12.2017
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

Bachelor of Science - Science Education

Lynn University
Boca Raton, FL
07.2023

Skills

  • Food Running
  • Food Preparation
  • Suggestive Selling
  • Basic Accounting
  • Valet Parking
  • Bartending
  • Guest Services
  • Responsible Alcohol Service
  • Customer service expertise
  • Wine and liquor knowledge
  • Service-oriented mindset

Certification

  • First Aid/CPR Certified
  • [Area of certification] Training - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]

Timeline

Bartender

Pinballz
10.2023 - 01.2024

Bartender/ Server

Strike 10 Bowling
03.2023 - 05.2023

Valet

Laz Parking: The Yacht Club Apartments
01.2021 - 12.2021

Team Member

Jamba Juice
01.2021 - 12.2021

Guest Service Representative

Hampton Inn & Suites By Hilton
08.2020 - 02.2021

Lifeguard

Hollytree Country Club
01.2017 - 12.2018

Restaurant Hostess

Shogun Hibachi & Sushi
01.2016 - 12.2017

Bachelor of Science - Science Education

Lynn University

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Brooke Morris