Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brooke Morvant

Forest Hill,LA

Summary

Dedicated administrative/healthcare professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

Bayou Orthodontics
09.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Quick books
  • Generated reports for employees as well as weekly office reports
  • Ordered supplies for office
  • Weekly/Monthly inventory
  • Treatment coordinated for patients, giving them pricing and overall treatment needed.

Dental Assistant, EDDA

Associates In Pediatric Dentistry
02.2021 - 08.2023
  • Operated x-ray equipment.
  • Applied fluoride varnish and sealants.
  • Assisted in administering nitrous oxide.
  • Coronal Polishing
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
  • Prepared patient X-rays and images for review by dentist.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

Veterinary Technician

Griffith Veterinary Clinic
09.2018 - 07.2021
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Answered owner animal health questions and advised on best care practices.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.

Certified Medical Assistant

HPTS Medical Association
06.2014 - 08.2018
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.

Sales Associate

Dutch's Cleaners
08.2010 - 03.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Education

Certificate - Medical Assisting

Medical Training College
Baton Rouge, LA

Edda Certification - Dental Assisting

LSU
New Orleans, LA
2020

High School Diploma -

St. Amant High School
Saint Amant, LA
2011

Skills

  • Office Management
  • Excel spreadsheets
  • Microsoft Excel
  • Microsoft Outlook
  • Quickbooks
  • Occlusal Registrations
  • Disinfection and Sterilization
  • Treatment Room Preparation
  • Medical Charting
  • Infection Control Procedures
  • Nitrous Oxide
  • Taking Medical and Dental Histories
  • Universal Precautions
  • Digital Radiographs
  • Radiation Protection
  • Restorative Procedures
  • General Anesthesia
  • Patterson EagleSoft
  • Henry Schein Dentrix
  • Schedule Management
  • Document Preparation
  • Billing and Invoicing
  • Database entry
  • Confidentiality handling
  • Inventory Management
  • Payroll
  • Word Processing
  • Database Maintenance
  • Billing and coding
  • Administrative Support

Accomplishments

    X-ray certification

    CPR certification

Certification

  • Certified Dental Assistant
  • CCMA - Certified Clinical Medical Assistant
  • First Aid/CPR Certified

Timeline

Office Administrative Assistant

Bayou Orthodontics
09.2023 - Current

Dental Assistant, EDDA

Associates In Pediatric Dentistry
02.2021 - 08.2023

Veterinary Technician

Griffith Veterinary Clinic
09.2018 - 07.2021

Certified Medical Assistant

HPTS Medical Association
06.2014 - 08.2018

Sales Associate

Dutch's Cleaners
08.2010 - 03.2014

Certificate - Medical Assisting

Medical Training College

Edda Certification - Dental Assisting

LSU

High School Diploma -

St. Amant High School

Similar Profiles

CREATE PROFILE
Brooke Morvant