Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brooke Muck

Covington,KY

Summary

Results-driven and with a strong background in sales, data analysis, and process improvement. With 9 years of experience in account management and sales, I am eager to leverage my skills to excel in the role of National Account Manager, Walmart at Once Upon A Farm. I am passionate about uncovering insights from complex data sets to drive strategic decision-making and optimize business performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Executive III

Dynegy
07.2024 - Current
  • Through direct interaction with customers, closes highly profitable energy deals and informs customers of Dynegy products and services in the assigned geographic territory.
  • Work with Community municipal aggregations to negotiate energy deals that benefit both Dynegy and the customer
  • Analyze customer historical energy usage to develop deal proposals.
  • Deliver proposals and presentations outlining customer needs and deals.
  • Maintain accurate and timely customer information with sales operations
  • Work with other departments to ensure customer accounts are handled efficiently and accurately.
  • Remain current on competitive intelligence and energy industry trends.
  • Ad hoc Reporting in response to client specific requests for customer counts, enrollments, drops and rejects.


Sales Executive II

Dynegy
08.2015 - 07.2024
  • Responsible for selling generation energy to new and existing customers through Third Party Channel to commercial and Industrial businesses through RFP inquiries from channel partners regarding company's products, pricing, and services
  • Conduct analysis based on pricing feedback to provide competitive offers and products that maximize margin
  • Analyzed sales data and trends to provide insights into market performance, pricing strategies, and customer behavior
  • Collaborated with internal teams to develop and refine sales processes, leveraging data-driven approaches to optimize efficiency and effectiveness
  • Utilized Salesforce and other data analysis tools to maintain accurate and up-to-date sales pipeline information for reporting and forecasting purposes
  • Conducted in-depth analysis of pricing feedback to inform competitive offers and product strategies, maximizing margin and market competitiveness
  • Develop proposals and presentations outlining customer needs to close energy deals with channel partners
  • Played a key role in identifying process improvements and enhancements to support business growth and achievement of sales goals.

Ticket Operations Assistant

Cincinnati Reds
09.2013 - 08.2015
  • Process ticket orders, answer phone calls and email, sort, and open mail orders, assist ticket window sales, data entry, resolve ticket issues, and general office duties
  • Process invoices and refund checks for accounting department
  • Ticketmaster Archtics and Host – ticket sales and account system
  • Provide outstanding customer service for corporate and individual patron ticket sales.

Education

Bachelor of Science - B.S in Marketing -

NORTHERN KENTUCKY UNIVERSITY
Highland Heights, KY
05.2013

Skills

  • Salesforce
  • Microsoft - Excel, Word, Office & Power Point
  • Account Management
  • Time management
  • Communication

Certification

Foundations of Digital Marketing and E-commerce

References

References available upon request.

Timeline

Sales Executive III

Dynegy
07.2024 - Current

Sales Executive II

Dynegy
08.2015 - 07.2024

Ticket Operations Assistant

Cincinnati Reds
09.2013 - 08.2015

Bachelor of Science - B.S in Marketing -

NORTHERN KENTUCKY UNIVERSITY

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Brooke Muck