Brooke Newman
Summary
Detail-oriented accounting specialist with over half a decade of experience in accounts payable and receivable operations with Microsoft Office and several ERP’s. An integral player in the growth and development of several teams and companies; diligent and organized with an extensive track record of success.
Overview
11
11
years of professional experience
Work History
Accounting Specialist
Trident Transport
10.2022 - 04.2025
- Processes and posts over 600 freight-related bills daily, schedules all third-party carrier payables, and generates detailed revenue and unbilled reports.
- Identify and implement workflow improvements within the Accounts Payable department, enhancing both speed and accuracy by over 20%, leading to higher efficiency for the AP team.
- Leads the resolution of key customer accounts, providing exceptional customer service, resulting in increased client satisfaction and retention.
- Mentor and train new accounting team members, developing and implementing training procedures that reflect best practices at Trident.
- Documents and optimizes over 100 billing processes preparing Trident for future audits and aligning billing operations with specific customer demands.
- Manage truckload invoicing, processing over 500 invoices daily, which accelerates Trident's cash flow and improves credit standing by billing over $6 million weekly.
- Resolves EDI billing errors, addressing issues weekly to ensure a smooth and efficient billing process.
- Contributed to diverse tax compliance and preparation tasks.
Billing Specialist
Trident Transport
08.2022 - 10.2022
- Generate and allocate accounts payable aging reports weekly for diverse needs.
- Ensured prompt billing by consistently monitoring and addressing more than 800 unbilled invoices weekly.
- Resolved system discrepancies to ensure data accuracy and revenue optimization.
- Ensured accuracy of billing details by coordinating with multiple departments.
- Implemented strategies to optimize billing and accounts receivable procedures.
- Prepared weekly accounts payable aging schedules and ran payment selection and reports for payment requirements weekly.
Account Manager
Trident Transport
04.2021 - 08.2022
- Consulted with customers to understand needs and secure transactions.
- Excelled in autonomous work settings, overseeing daily operations and decision-making.
- Elevated sales by overseeing full sales cycle from initial lead handling to final closing.
- Fostered client relationships by demonstrating persuasive and professional conduct.
- Facilitated discussions to address customer concerns and achieve mutual agreements.
Receptionist & Client Assistant
Kenneth C. Rannick Attorney
04.2020 - 04.2021
- Facilitated positive first impressions for clients and visitors.
- Answering and routing incoming calls on a multi-line telephone system
- Streamlined scheduling processes to enhance client service delivery.
- Skilled in utilizing diverse computer programs.
- Exhibited strong focus on accuracy and precision.
- Managed project timelines effectively.
- Oversaw operations of law office and conference rooms.
Server
J. Alexander's Restaurant
02.2019 - 04.2020
- Successfully multitasking while remaining professional and courteous in fast-paced environment
- Enhanced ability to address guest conflicts with professionalism and poise.
- Overseeing closing responsibilities
- Trained new employees on company policies, procedures, and menu details.
- Collaborated with team members to enhance operational efficiency.
- Increased sales significantly by upselling higher-end products to customers.
Catering Server
Events With Taste
08.2018 - Current
- Coordinate and enhance venue aesthetics for diverse occasions such as weddings, fundraisers, and corporate events.
- Managed food service and replenishment for gatherings of more than 500 guests.
- Ensured guest area remained tidy and organized throughout events.
Birthday Party Hostess
CEC Entertainment, Inc
08.2018 - 01.2019
- Helped clients plan themed events for young children, teenagers and milestone adult birthday parties.
- Oversaw shift operations of party hosts.
- Exhibited consistent enthusiasm and energy while leading various activities.
- Delivered prompt services to large groups of guests.
- Fostered teamwork to consistently exceed guest expectations.
Director Of Sales, Event Coordinator
Firebirds Wood Fired Grill
03.2017 - 09.2017
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Quickly and courteously resolved all guest problems and complaints.
- Creatively decorated catering desserts, catering platters, and special order items.
- Led management team effectively during staff meetings..
Server Assistant/Food Runner
Firebirds Wood Fired Grill
05.2017 - 09.2017
- Effectively communicated with kitchen staff regarding customer allergies and other special requests.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Skillfully anticipated and addressed guests' service needs.
- Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Hostess
Firebirds Wood Fired Grill
03.2017 - 09.2017
- Increased efficiency in table rotations to improve overall dining experience
- Maintained an accurate wait list.
- Assisted guests with their needs while ensuring a courteous experience.
- Facilitated smooth service by aiding servers and hosts.
- Ensured completion of checklists for start and end of day operations.
Head Lifeguard
Harrison Bay State Park
04.2016 - 09.2016
- Executed immediate and appropriate actions to safeguard guests in emergency situations.
- Administered necessary emergency care prior to the arrival of medical professionals.
- Conducted swimming lessons for individuals and groups.
- Certified lifeguard with Red Cross accreditation.
Nanny/Babysitter
Self Employed
08.2014 - Current
- *Reduced babysitting frequency to prioritize other commitments*
- Supporte children in play activities, meals, and snacks, hygiene and socialization
- Redirect children to encourage safe, positive behaviors.
- Oversee children of different ages and group sizes.
- Performe comprehensive cleaning tasks such as laundry, sweeping, and mopping.
- Provide medication and minor first aid to ill children.
- Encourage respectful interactions among peers through creative methods and engagement in structured activities.
Education
University of Tennessee
Chattanooga, TNSkills
- Accounts payable and receivable
- Invoice processing
- Account reconciliation
- Data inputting
- Bookkeeping
- Reporting analysis
- Tax preparation
- Microsoft Office
- ERP systems
- New hire training
Timeline
Accounting Specialist
Trident Transport
10.2022 - 04.2025
Billing Specialist
Trident Transport
08.2022 - 10.2022
Account Manager
Trident Transport
04.2021 - 08.2022
Receptionist & Client Assistant
Kenneth C. Rannick Attorney
04.2020 - 04.2021
Server
J. Alexander's Restaurant
02.2019 - 04.2020
Catering Server
Events With Taste
08.2018 - Current
Birthday Party Hostess
CEC Entertainment, Inc
08.2018 - 01.2019
Server Assistant/Food Runner
Firebirds Wood Fired Grill
05.2017 - 09.2017
Director Of Sales, Event Coordinator
Firebirds Wood Fired Grill
03.2017 - 09.2017
Hostess
Firebirds Wood Fired Grill
03.2017 - 09.2017
Head Lifeguard
Harrison Bay State Park
04.2016 - 09.2016
Nanny/Babysitter
Self Employed
08.2014 - Current
University of Tennessee
Similar Profiles
Joseph IvesterJoseph Ivester
Drayage Sales Coordinator at Trident TransportDrayage Sales Coordinator at Trident Transport
Collin HoltCollin Holt
Operations Manager at Trident TransportOperations Manager at Trident Transport
Chase ThorntonChase Thornton
Director of Sales at Trident TransportDirector of Sales at Trident Transport
Michelle SetterstromMichelle Setterstrom
Accounting Specialist at Minnesota Discovery CenterAccounting Specialist at Minnesota Discovery Center
Jashrine PrasadJashrine Prasad
ACCOUNTING SPECIALIST at 425 HARBOR LLCACCOUNTING SPECIALIST at 425 HARBOR LLC