Brooke Nolen
Elizabethtown,KY
Summary
Accomplished Assistant Manager at Elizabethtown Independent Schools, adept in staff supervision and customer relations, significantly enhancing team productivity and service quality. Skilled in MS Office and proficient in multitasking, I excel in fast-paced environments, demonstrating a keen ability to mentor and develop staff, ensuring operational excellence and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Elizabethtown Independent Schools
07.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized Kitchen environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Mentored team members to enhance professional development and accountability in workplace.
- Promoted teamwork within the workplace by encouraging collaboration among staff members
Kitchen Staff Member
Elizabethtown Independent Schools
07.2021 - 07.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Mastered various cooking techniques, resulting in increased confidence and skill within the kitchen staff team.
Pharmacy Clerk
Humana
03.2020 - 05.2021
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
Traffic Control Flagger
Area Wide Protective Inc.
05.2019 - 03.2020
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Established a positive rapport with the public by answering questions about construction activities courteously and professionally whenever approached near the worksite.
- Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
- Familiar with use of hand signaling procedures.
- Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
- Utilized a variety of signaling equipment, including flags, signs, and radios, to effectively communicate with motorists and crew members.
Warehouse Worker
Amazon
09.2017 - 02.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Meade County High School
Brandenburg, KY05.2008
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Multitasking Abilities
- Time Management
- Problem-Solving
- MS Office
- Written Communication
Timeline
Assistant Manager
Elizabethtown Independent Schools
07.2023 - Current
Kitchen Staff Member
Elizabethtown Independent Schools
07.2021 - 07.2023
Pharmacy Clerk
Humana
03.2020 - 05.2021
Traffic Control Flagger
Area Wide Protective Inc.
05.2019 - 03.2020
Warehouse Worker
Amazon
09.2017 - 02.2018
High School Diploma -
Meade County High School
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