Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Olson

Machesney Park,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Sorter

Dickies Staffing
Rockford, IL
02.2022 - Current
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Evaluated items to assign grades and marked quality level, rejection status or acceptance.
  • Operated machining equipment safely with team of operators.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Personal Shopper

Instacart
Machesney Park, IL
05.2021 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Picker

Amazon
Greeley, CO
10.2020 - 03.2021
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

ASSEMBLY LINE WORKER

QPS EMPLYMENT GROUP
Rockford, IL
01.2020 - 09.2020
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Performed hand-finishing of final products after assembling component parts for items.
  • Sampled and tested final products to check conformance with production tolerances.

Customer Service Cashier

Woodman's Food Market
Rockford, IL
08.2019 - 01.2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.


Janitorial Cleaner

Dynamic Duo Cleaning
Rockford, IL
12.2018 - 08.2019
  • Completed custodial rounds, including wiping down surfaces and objects with disinfectant cleaner, sweeping, mopping, and trash collecting
  • Scrubbed bathrooms, removing soap, mold, and all access dirt from sinks, toilets, and shower areas
  • Attention to detail, this was a medical office.
  • Handled equipment, chemicals and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.

Customer Service Representative

Ebates
Beloit, WI
10.2017 - 11.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer emails with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

Phlebotomy -

Phlebotomy Training Specialist
Schaumburg, IL
03.2022

Medical Billing And Coding Diploma -

Rockford Career College
Rockford, IL
04.2020

High School Diploma -

Harlem High School
Machesney Park, IL
05.2017

Skills

  • Attention to detail
  • Self-motivated professional
  • Flexible & Adaptable
  • Active Listening
  • Vacuum Tube and Syringe Use
  • Butterfly Venipuncture
  • Patient Identification
  • Data Recording

Certification

  • PT - Phlebotomy Technician
  • First Aid/CPR Certified

Timeline

Warehouse Sorter

Dickies Staffing
02.2022 - Current

Personal Shopper

Instacart
05.2021 - Current

Picker

Amazon
10.2020 - 03.2021

ASSEMBLY LINE WORKER

QPS EMPLYMENT GROUP
01.2020 - 09.2020

Customer Service Cashier

Woodman's Food Market
08.2019 - 01.2020

Janitorial Cleaner

Dynamic Duo Cleaning
12.2018 - 08.2019

Customer Service Representative

Ebates
10.2017 - 11.2018

Phlebotomy -

Phlebotomy Training Specialist

Medical Billing And Coding Diploma -

Rockford Career College

High School Diploma -

Harlem High School

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Brooke Olson