Brooke Padgette
Williamston,NC
Summary
Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service Representia
Lincare
Williamston, NC
07.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Waitress
Ribeyes
Williamston, NC
11.2023 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
Dispatcher
Roanoke Medical Transports
Williamston, NC
01.2021 - 10.2023
- Excelled in multitasking to manage a high call volume with professionalism and efficiency
- Proficiently used computer systems for data entry, tracking, and managing of driver information
- Responded quickly to emergency situations involving drivers or vehicles
Babysitter
Williamston, NC
08.2018 - 12.2020
- Entertained and engaged with children using games, crafts, and other activities
- Displayed patience and understanding when dealing with difficult situations involving children
- Remained alert at all times to ensure the safety of each child under my supervision
Loan Officer
PNC
Williamston, NC
07.2017 - 08.2018
- Reviewed loan agreements to verify completeness and accuracy
- Built strong relationships with customers by providing exceptional service throughout the entire loan process
- Processed customer payments and negotiated payment arrangements for delinquent loans
Teller
BB&T
Williamston, NC
12.2015 - 07.2017
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Completed financial transactions, including deposits, withdrawals, and loan payments
- Greeted customers with professionalism and friendly and courteous demeanor
- Verified the accuracy of customer account information prior to processing transactions
Sales Representative
Aarons
Williamston, NC
03.2013 - 10.2015
- Demonstrated excellent customer service skills when dealing with client inquiries
- Communicated product features, advantages, and benefits to customers
- Developed and maintained relationships with customers to ensure repeat business
- Managed customer accounts by providing accurate information on product availability and pricing
- Adapted to and remained flexible in changing, fast-paced work environment
Education
EMT Basic - Medical
Martin Community College
Williamston05.2023
High School Diploma -
Plymouth High School
Plymouth06.2011
Skills
- Customer Service
- Cash Handling Accuracy
- Multitasking Strengths
- Excellent People Skills
- Stocking and Replenishing
- Store Opening and Closing
Certification
CPR Certified
Timeline
Customer Service Representia
Lincare
07.2024 - Current
Waitress
Ribeyes
11.2023 - Current
Dispatcher
Roanoke Medical Transports
01.2021 - 10.2023
Babysitter
08.2018 - 12.2020
Loan Officer
PNC
07.2017 - 08.2018
Teller
BB&T
12.2015 - 07.2017
Sales Representative
Aarons
03.2013 - 10.2015
EMT Basic - Medical
Martin Community College
High School Diploma -
Plymouth High School