Brooke Painter
Cincinnati,OH
Summary
Dedicated and results-driven leader with a proven track record of effectively managing teams to achieve ambitious goals. Possessing a keen ability to inspire and motivate others, I excel in fostering a collaborative work environment where individual strengths are leveraged for collective success. With a solid background in management, I bring a strategic mindset, excellent communication skills, and a passion for driving innovation. Known for my ability to navigate complex challenges, I am committed to achieving organizational objectives through strong leadership and seamless teamwork.
Overview
3
3
years of professional experience
Work History
Club Volleyball President
Miami University Recreation Center
08.2023 - Current
- Hired coaches, established program objectives, ran team tryouts, and currently run practices.
- Organize and run one home tournament per semester. Which includes: Facilities, equipment, and manpower planning.
Shift Leader
Brick Street Bar
10.2021 - Current
- Train new employees and delegate daily tasks and responsibilities.
- Complete cash and credit card transactions accurately using POS software.
- Resolve customer complaints and issues and offer thoughtful solutions to maintain customer satisfaction.
- Manage shift operations, supply resources and monitor team performance to keep business profitable and running smoothly.
- Became the youngest employee to be offered this promotion after 6 months of working with the company.
Operations Specialist
Stridas
05.2023 - 08.2023
- Collected, arranged, and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Communicated with carriers and drivers in order to facilitate on-time delivery.
Sales Floor Employee
Gap
05.2021 - 08.2021
- Processed payments and provided receipts to establish proof of transaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Recommended accessories and complementary purchases to boost revenue.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Science - Political Science
Miami University
Oxford, OH05.2025
No Degree - General Business
Miami University
Oxford, OH05.2025
Skills
- Production Reporting
- Equipment Troubleshooting
- Customer Service Management
- Operations Support
- Complaint Resolution
- Staff Education and Training
- Strong Verbal and Written Communication
- Policy and Procedure Enforcement
- Team Collaboration and Leadership
Timeline
Club Volleyball President
Miami University Recreation Center
08.2023 - Current
Operations Specialist
Stridas
05.2023 - 08.2023
Shift Leader
Brick Street Bar
10.2021 - Current
Sales Floor Employee
Gap
05.2021 - 08.2021
Bachelor of Science - Political Science
Miami University
No Degree - General Business
Miami University
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