Brooke Parise
Webb City,MO
Summary
Professional MBA Graduate from Pittsburg State University comes from Explosives Industry with confidence in leading cross-functional teams and managing project timelines, budgets, and resources. Strong communication and collaboration skills, with the ability to build and maintain relationships with stakeholders. Proven track record of delivering projects on time and within budget.
Overview
12
12
years of professional experience
Work History
Senior Quality Assurance Specialist
General Dynamics Ordnance and Tactical Systems
10.2018 - Current
- Regularly performs process audits in accordance with site, regulatory, contract, and Environmental, Health, Safety, and Quality Management standards
- In-person process reviews with evaluations of risk management and continuous improvement engagement
- Audit to evaluate process improvements to specifications
- Reduced defect rates by conducting thorough root cause analyses and implementing effective corrective actions.
- Improved customer satisfaction (0% customer complaints) with consistent delivery of high-quality services through meticulous quality control processes.
- Working alongside corporate auditors, inspectors to provide any necessary information that may be required
- Review ammunition demilitarization plans and compare to current work instruction
- Utilization of ISO 9001 guidelines
- Creation/verification of Certificates of Demilitarization (CODs) and Destruction Certificates with customer relations including USG and Commercial contractors
- Proactively maintain documentations and process improvements
- Identify areas for growth in existing areas, proofreads, and edits new documentation as required
- Review waste approval process items upon prompt of incoming waste streams, as applicable
- Investigate any ergonomic, safety, quality, or environmental concern from third party auditors and/or first-hand operators
- Maintain multiple databases for contractual requirements to ensure shipments are accurate and assess shipments as necessary for nonconformities
- Document controller - author and/or edit technical writing within Operating Work Instructions, Operating Procedures, and other essential documentations for demilitarization processing such as bottleneck identification
- Provide correspondence to contract specialists from beginning to end of processing via written and verbal communication
- Regularly manage training records
- Inventory control record sustainment for tracking movement for munitions amongst the facility with use of SharePoint and Enviroware software
- Contractual responsibilities amongst Federal Trade Zone (FTZ) and ITAR contractors
- Receiving shipment paperwork and verify Hazardous Waste Manifests are accurate and filled out in accordance with regulatory standards
- Assist with Missouri Department of Natural Resources (MDNR) storm water accumulation preparation
- Identification of risk and create poka-yoke systems to eliminate any escapes amongst the site proactively
- Continuously uphold 100% satisfaction rating amongst customers
- Completion of multiple government contracts through Joint Munitions Command (JMC) through the Conventional Ammunition Demilitarization (CAD) programs
- Regular communication with US Government customer via Defense Contract Management Agency
- Reviewed any Reports of Discrepancies (ROD) and followed through with Government contract specialists to any necessary modifications
- Troubleshoot Hazardous Manifests errors with generators as needed.
ACCOUNTING MANAGER
STATE FARM
05.2015 - 10.2018
- Financial advisement specifically provided to each customer
- Effectively strategize customer and sales growth margin by 38% annually
- Account management - continuous growth in saturated market
- Achieved timely financial reporting through diligent preparation and analysis of monthly, quarterly, and annual reports.
- Cross-managed amongst new agencies to prepare new agents
- Connected individuals with needs-based evaluations for optimal investment growth
- Review of financial plans and submission of credit applications
- Customer engagement via email, phone-calls, or in person
- Customer service responding through written and verbal communications
- Responsible for managing more than 40 employees on a daily basis
- Opened store by breaking down till-loads for each specific employee to ensure accuracy and accountability
- Provided new-hire training
- Customer relations, returns, and problem solving, money management
- Bookkeeping with till breakdowns and audited abnormalities as needed.
ACCOUNTING, FRONT-END SUPERVISOR
DILLON'S, KROGER COMPANY
08.2011 - 09.2015
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
Education
MBA - Business Management
Pittsburg State University
Pittsburg, KS05.2023
Bachelor of Science - Business Administration
Pittsburg State University
Pittsburg, KS05.2016
Bachelor of Arts - JUSTICE STUDIES
Pittsburg State University
Pittsburg, KS05.2016
Skills
- Creative Thinking
- Attention to Detail
- Multi-tasking
- Technical Writing
- Communication
- Auditing
- Decision Making
- Research and Strategy
- Lean Tools
- Leadership
- Interpersonal Relations
- Document Control
- Team-building
- Emotional Intelligence
- Time Management
- Root Cause Analysis
- Configuration Management
Certifications And Achievements
- PHI KAPPA PHI HONOR SOCIETY: PSU
- BETA GAMMA SIGMA HONOR SOCIETY: PSU
- MAJOR FIELD TEST: MBA, RANKED TOP 3% GLOBALLY
- KAIZEN LEADER: GENERAL DYNAMICS
- ISO 9001 LEAD AUDITOR: QMS
- LEAN SIX SIGMA - GREEN BELT MSSU
Timeline
Senior Quality Assurance Specialist
General Dynamics Ordnance and Tactical Systems
10.2018 - Current
ACCOUNTING MANAGER
STATE FARM
05.2015 - 10.2018
ACCOUNTING, FRONT-END SUPERVISOR
DILLON'S, KROGER COMPANY
08.2011 - 09.2015
MBA - Business Management
Pittsburg State University
Bachelor of Science - Business Administration
Pittsburg State University
Bachelor of Arts - JUSTICE STUDIES
Pittsburg State University
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