Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brooke Pedersen

Cary,NC

Summary

Driven professional with a track record of enhancing customer satisfaction and streamlining operations at The Perfect Piece. Excelled in relationship building and analytical thinking, achieving exceptional accuracy in transactions. Proven adaptability with a successful transition to digital filing systems, significantly improving file retrieval efficiency. Demonstrates a cooperative attitude and attention to detail, ensuring secure and organized client data management.

Overview

2
2
years of professional experience

Work History

Cashier & Sales

The Perfect Piece
03.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.

File Organizer

Emmett Boney Haywood
06.2022 - 08.2022
  • Provided guidance on best practices for maintaining organized workspaces and managing paperwork effectively.
  • Enhanced office productivity by creating an easily navigable digital filing system.
  • Reorganized existing archives based on updated categorization guidelines, streamlining access for authorized personnel.
  • Actively participated in process improvement initiatives related to document handling, sharing insights gleaned from day-to-day activities with colleagues and supervisors alike.
  • Established procedures for handling sensitive information in compliance with regulatory requirements and company policies.
  • Assisted in the transition from paper-based to digital filing systems, reducing physical storage space requirements.
  • Maintained strict confidentiality, ensuring client data was secure and wellorganized.
  • Improved file retrieval efficiency by implementing a color-coded filing system.

Education

High School Diploma -

Cardinal Gibbons
Raleigh, NC
05.2024

Skills

  • Attention to Detail
  • Analytical Thinking
  • Adaptability and Flexibility
  • Relationship Building
  • Cooperative Attitude
  • Adaptable and Flexible

Languages

Spanish
Limited Working

Timeline

Cashier & Sales

The Perfect Piece
03.2024 - 07.2024

File Organizer

Emmett Boney Haywood
06.2022 - 08.2022

High School Diploma -

Cardinal Gibbons

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Brooke Pedersen