Brooke Peterson

Dedicated and detail-oriented professional with 6+ years of experience in customer service and high-pressure environments. Quick learner comfortable working independently or in a team setting. Demonstrates exceptional coordination, communication, and organizational skills. Military training in air transportation operations, to include passenger service and data management has honed the ability to manage multiple tasks efficiently. Committed professional with a solid production background, focused on maintaining team safety and meeting challenging performance targets. Over 4 years of diverse childcare experience, including morning and after-school programs, summer care programs, swim lessons and childcare services for children of all ages at a church. As a mother of 2 children, with homeschooling experience from pre-kindergarten to 3rd grade, I have developed exceptional skills in compassion, patience, empathy, and grace. Seeking to leverage these skills in a Child Development Operations Assistant position to enhance childcare, supervision, and activity coordination.

• Helped attain 99% customer service ratings while earning excellent marks in all areas including communication skills, listening skills, problem resolution and politeness.