Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brooke Peterson

Baraboo,WI

Summary

Resourceful Online Shopper recognized for productivity and efficiency in completing tasks. Skilled in navigating online platforms, product research, and customer communication. Excel at time management, problem-solving, and adaptability, ensuring seamless shopping experiences. Ready to leverage specialized skills to meet and exceed shopping requirements with precision and speed.

Overview

14
14
years of professional experience

Work History

Online Shopper & Guest Service Representative

Festival Foods Baraboo
Baraboo, WI
04.2021 - Current
  • Completed pickup and shopping orders for customers within local area.
  • Secured and stored items until customer pickup.
  • Greeted customers and answered product or service questions.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Suggested comparable products to replace out-of-stock items.

Cleaner

Springbrook Resorts
Wisconsin Dells, WI
06.2019 - 07.2020
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Polished furniture to remove dust and dirt buildup.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Washed windows both inside and outside of the facility.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.

Bartender / Server

Maple Bluff Country Club
Maple Bluff, WI
01.2011 - 07.2018
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional manner.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Effectively multitasked within fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

High School Diploma -

Westwood High School
Ishpeming
06-1998

Some College (No Degree) - Accounting

Western Michigan University
Kalamazoo, MI

Skills

  • Payment Processing
  • Verifying Order Accuracy
  • Planning and Organization
  • Upbeat and Outgoing Attitude
  • Relationship Building
  • Customer Service
  • Attention to Detail
  • Strong interpersonal skills

Affiliations

  • Gardening
  • Going for walks
  • Spending time with my son

Timeline

Online Shopper & Guest Service Representative

Festival Foods Baraboo
04.2021 - Current

Cleaner

Springbrook Resorts
06.2019 - 07.2020

Bartender / Server

Maple Bluff Country Club
01.2011 - 07.2018

High School Diploma -

Westwood High School

Some College (No Degree) - Accounting

Western Michigan University
Brooke Peterson