BROOKE PHILLIPS
Arlington,TX
Summary
Patient-oriented Nurse with 26 years of diverse experience in direct patient care, staff supervision
and department operations. Skilled at multitasking and prioritizing patient needs and daily
assignments. Offering expertise with newborn specialty, case management and leadership
roles.
Accomplishments
Serves as Band Booster President with over 200 hours of service
Overview
26
26
years of professional experience
Work History
Clinical Nursing Instructor
Tarrant County College
02.2024 - Current
- Infection Control
- Student Precepting
- Adult Complex, Skills lab
- Mental Health
Utilization Review Nurse/ Service Coordinator
Cook Children's Health Plan
, TX
08.2017 - 02.2023
- Review therapy, inpatient, and Neonatal Intensive Care Unit cases for medical necessity using lnterqual Guidelines, internal guidelines, and other medical references
- Provided service coordination for 65 children
- Performed prior authorization review of services requiring notification
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients
- Coordinated individual referrals to obtain community services, advocate for client needs, and resolve roadblocks.
Star Kids Nurse Manager
AccentCare
Dallas, TX
09.2016 - 08.2017
- Oversaw implementation of processes and supervision of field staff for Star Kids member needs assessments
- Responsible for ensuring health assessments (SAls)are completed within defined time frames
- Coordinated, monitored, and evaluated options and services required to meet members' health and human service needs
- Accountable for meeting operational and quality objectives of the program Assisted with call center to identify appropriate staff for health assessments, and scheduled in timely manner
- Acted as single point of contact for the client, and customer
- Participated in customer meetings, implementation, and oversight of customer requirements
- Supervised, directed, and motivated high-quality performance from nursing staff
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Managed staff scheduling and time off to adequately staff the program.
Registered Nurse
Infection Preventionist, Texas Health Resources
Fort Worth
09.2014 - 09.2016
- Identified and analyzed public health data to develop relevant infection prevention policies for 700 bed acute care hospital
- Investigated outbreaks and revamped control measures to prevent future incidents
- Identified and mitigated unnecessary infection risks through regular reviews and procedural assessments
- Developed effective training programs to help staff understand and implement critical protections
- Trained core staff members in High-Level Personal Prevention Equipment quarterly
- Presented infection rates and hospital-acquired infections to stakeholders monthly
- Kept line list for Surgical Infections for c-sections, hysterectomies, CLABSl's and
- CAUTl's Completed risk-based inspections quarterly for designated hospital units
- Poster presenter for APIC Convention for Infection Professionals
- Drafted and maintained infection prevention policies for Neonatal Intensive Care Unit
- Reported communicable diseases to Tarrant County Health Department and to CDC
- Served on Evidence-Based Research committee and was on committee for
- Antimicrobial Stewardship
- Surveilled ongoing infections to verify adequate data collection, control procedures, and current staff interventions.
Registered Nurse
Baylor All Saints
08.2008 - 09.2014
- Delivered high-quality and compassionate treatment to newborns in newborn nursery
- Assisted new mothers with breastfeeding and learning how to care for their newborn
- Actively participated in unit-based Quality Assurance Program
- Worked with committee and LEAN team to strategize possible ways to cut costs Performed all tasks with patient-centered focus while seeking opportunities for improvement of processes and treatments
- Responsible for primary care, case management, and medication management
- Evaluated patient care needs, prioritized treatment, and maintained patient flow with fast turnover
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse
Texas Health Resources
Fort Worth, TX
03.1999 - 08.2008
- Provided quality nursing care to neonatal patients in a level III NICU in accordance with policies and procedures
- Cared for and monitored antepartum patients inHigh-Risk Obstetrics Unit
- Participated in Unit Based Councils
- Served as charge nurse and new graduate mentor and preceptor
- Assessed, evaluated, and cared for neonate and pediatric patients
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes
- Administered medications and treatments as ordered by physician
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked effectively in fast-paced environments
- Excellent communication skills, both verbal and written
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Registered Nurse
Children's Medical Center
Dallas, TX
05.1998 - 03.1999
- Completed new graduate RN internship
- Worked on a medical/surgical floor with children
- Provided direct patient care, stabilized patients, and determined next course of action
- Managed care from admission to discharge
- Implemented medication and IV administration, catheter insertion, and airway management
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care
- Oversaw delivery of care for patients on medical-surgical unit by providing direct care Evaluated patient histories, complaints, and current symptoms
- Educated family members and caregivers on patient care instructions
- Managed patients recovering from medical or surgical procedures.
Education
Master of Science - Nursing
University of Texas
2023
Bachelor of Science - Nursing
Texas Christian University
1998
Skills
- Neonatal and maternity
- Specialist Culturally sensitive
- Utilization Review
- Discharge Planning
- Coordination Care Coordination
- Chronic Disease
Timeline
Clinical Nursing Instructor
Tarrant County College
02.2024 - Current
Utilization Review Nurse/ Service Coordinator
Cook Children's Health Plan
08.2017 - 02.2023
Star Kids Nurse Manager
AccentCare
09.2016 - 08.2017
Registered Nurse
Infection Preventionist, Texas Health Resources
09.2014 - 09.2016
Registered Nurse
Baylor All Saints
08.2008 - 09.2014
Registered Nurse
Texas Health Resources
03.1999 - 08.2008
Registered Nurse
Children's Medical Center
05.1998 - 03.1999
Master of Science - Nursing
University of Texas
Bachelor of Science - Nursing
Texas Christian University
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