Brooke Pierce

• Directs all merchandise selection offered to customers via the e-commerce site
• Responsible for driving a $25M business
• Works with high touch mass brands
• Proven track record of double-digit growth through strategic thinking, cost negotiation, and strong vendor relationships
• Successfully develops and manages a portfolio of over 150 vendors
• Drove the first successful overseas buy for zulily which generated $4.5M in demand
• Implemented a program for always on product that was adopted by 98% of the company and became 60% of overall business
• Responsible for calendar planning for division
• Collaborates with creative department to ensure brands are represented accurately
• Stepped in for six months as Merchandise Manager when the division didn’t have one
• Promoted 5 assistant buyers and 3 associate buyers to buyers
• Develops and executes a minimum of 200-250 live promotions per month
• Identified new market trends and opportunities to enhance product offerings and drive customer engagement
• Negotiates bottom line pricing that exceeds corporate profit margin goals· Implement a vendor evaluation process that includes criteria for assessing vendor performance, quality, and reliability, and regularly review and update the vendor database based on performance and customer feedback

· Maintain a deep understanding of the retail market and industry trends to identify potential business opportunities and stay ahead of the competition

· Develop and implement a comprehensive training program for junior buyers to enhance their product knowledge, negotiation skills, and market analysis capabilities

· Develop and implement a pricing strategy that maximizes profitability and maintains a competitive edge in the market

· Identify new market trends and opportunities to enhance product offerings and drive customer engagement

· Provide strategic guidance to the senior management team on retail market trends, competitor analysis, and potential business opportunities that align with the company's objectives and goals

· Lead cross-functional teams to develop and execute strategic initiatives that drive growth and profitability in the retail market

• Creates key merchandising strategies to drive business
• Conducts deep dives on vendor performance in order to understand the customer and make informed decisions
• Coordinates with marketing and social media teams to establish sales campaigns
• Turns over a new site everyday to excite and delight the customer
• Assists with all functions of Human Resources to recruit, hire, and mentor top talent.

• Independently ran a portfolio that drove $15M in demand
• Identify new trends and emerging brands in the market to state ahead of the competition and bring unique products to zulily customers
• Established strong relationships with vendors and negotiated favorable terms and pricing to ensure the best value for zulily customers
• Developed and maintained strong relationships with vendors and suppliers to ensure consistent product availabilty and favorable costing
• Conducted market research to analyze customer preferences, shopping behaviors, and product trends in order to make data-driven decisions for product selection
• Promoted 3 assistant buyers to associate buyers
• Worked with licensors to strategically plan large scale events to promote key initiatives
• Successfully developed and managed a portfolio of over 250 vendors
• Responsible for all aspects of site management as it pertains to the product category
• Proven track record of elevating direct reports to the next level
• Develops and executes a minimum of 200-250 live events per month
• Negotiates bottom line pricing that exceeds corporate profit margin goals
• Creates key merchandising strategies to drive business
• Conducts deep dives on vendor performance in order to understand the customer
• Coordinates with marketing and social media teams to establish sales campaigns
• Turns over a new site everyday to excite and delight the customer
• Assists with all functions of Human Resources to recruit, hire, and mentor top talent.

• Responsible for driving a $10M business
• Work with licensors to strategically plan large scale events to promote key initiatives
• Assisted with budget planning and financial forecasting to ensure profitability
• Analyze sales data and customer feedback to identify areas of improvement in product assortment, pricing strategies, and make recommendations to increase sales and customer satisfaction
• Collaborated with HR department to develop and implement training programs fro new and existing employees, ensuring they have the necessary skills and knowledge to excel in their roles
• Coordinated with cross-functional teams to optimize inventory levels and minimize stockouts
• Assisted with vendor contract negotiations to esnure favorable terms and pricing for the company
• Successfully develops and manages a portfolio of over 250 vendors
• Drove the first successful overseas buy for zulily
• Responsible for all aspects of site management as it pertains to the product category
• Source and establish vendor relationships
• Collaborates with creative department to ensure brands are represented accurately
• Proven track record of elevating direct reports to the next level
• Develops and executes a minimum of 200-250 live events per month
• Negotiates bottom line pricing that exceeds corporate profit margin goals
• Creates key merchandising strategies to drive business
• Conducts deep dives on vendor performance in order to understand the customer
• Coordinates with marketing and social media teams to establish sales campaigns
• Turns over a new site everyday to excite and delight the customer
• Assists with all functions of Human Resources to recruit, hire, and mentor top talent.

• Conducted market research to identify emerging trends and potential new products for the companies target audience
• Collaborated with merchandising team to develop a unique and compelling product assortment
• Assisted the Buyer in developing product selection strategies that align with the companies unique positioning in the market
• Identified new and innovative vendors to bring unique and high quality products to the companies assortment
• Established and maintained vendor relationships
• Negotiated buying terms with vendors
• Sourced and maintained vendor samples
• Gathered all important paperwork from a vendor before an event went live
• Followed industry trends
• Ensured all information is accurate before the event went live
• Responsible for all aspects of event management and execution.

• Wrote and maintained purchase orders
• Communicated with vendors on all aspects of business
• Built strong vendor relationships
• Worked with buyer on merchandise assortment and planning
• Obtained and maintained samples for floor sets
• Chose feature products for ad placement
• Maintained open to buy
• Met with vendors to choose merchandise and negotiate cost.

· Coordinated with cross-functional teams to ensure timely delivery of merchandise and resolve any issues related to product quality, availability, or pricing.

· Collaborated with the merchandise planning team to analyze sales data and identify trends and patterns to make data-driven recommendations for product assortment and pricing at Big Lots

· Stay informed about industry trends and competitor activities to identify potential opportunities and threats for Big Lots

· Collaborate with the merchandising team to design and implement visual merchandising strategies that enhance the overall shopping experience at Big Lots

• Trained, managed, and motivated a team of nine direct reports
• Communicated and collaborated with buyers and regional merchandisers
• Created and executed visual displays
• Responsible for all operational aspects of a $2.5 million dollar business
• Consistent track record of increasing sales on an annual basis
• Mentored interns and sales associates who were in the Future Leaders program.

· Developed and implemented training programs for new sales associates to improve product knowledge and customer service skills

· Implemented customer loyalty program to increase repeat business

· Identified and implemented process improvements to increase department efficiency and reduce costs

· Developed and implemented strategies to increase customer engagement and drive sales in the Point of View department

· Collaborated with the marketing team to develop and execute strategies to increase brand awareness and drive customer traffic to the department

· Managed inventory levels and ensured proper stock replenishment to meet customer demands

· Developed and executed a talent acquisition strategy for the Point of View department to ensure a diverse and qualified workforce

• Created and maintained visual displays and advertisements
• Coordinated events within the department
• Accountable for managing the Fit Certification program
• Developed and strengthened core sale skills for six direct reports.

• Assisted customers with purchases
• Established and built long-term customer relationships.

• Provided exceptional customer service to patients, ensuring their needs were addressed and concerns were resolved in a timely manner
• Maintained a high level of accuracy and attention to detail while inputting patient information into the medical record system
• · Maintain a positive and empathetic attitude towards patients, ensuring their comfort and well-being throughout their interactions with the clinic.
• · Communicate effectively with doctors and other healthcare professionals to ensure seamless coordination of patient care
• · Coordinate with other departments to ensure smooth patient flow and minimize waiting times
• · Assist patients in navigating the healthcare system and provide guidance on insurance coverage and billing procedures

• Educated new employees on proper procedures and guidelines
• Performed clerical duties and maintained patient records
• Assisted patients.