Brooke Pointer
Sarasota,FL
Summary
Dynamic and adaptable professional with a proven track record of enhancing operational efficiency at Coast to Coast Pools. Excelled in documentation and recordkeeping, while demonstrating exceptional active listening and interpersonal communication skills. Mentored students and streamlined processes, significantly improving guest experiences and operational workflows.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shadowing Student
Aptor Phsycial Therapy
09.2024 - Current
- Observed Physical Therapists' job actions.
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Connected coursework with current events, encouraging students to apply academic knowledge in real-world contexts.
- Enhanced student comprehension by incorporating real-world examples and case studies.
Volunteer
STARS Academy
01.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others. '
- Mentored students, helped with needs and talked through hard situations with them
Volunteer
Pi Beta Phi
11.2023 - Current
- Assisted with special events and programs.
- Tracked service activities and outcomes against outlined plans and goals.
Front Desk Aide
Coast to Coast Pools
03.2021 - 08.2023
- Maintained a clean and welcoming reception area to create a positive first impression for guests.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Handled telephone calls professionally, directing callers appropriately or taking detailed messages when necessary.
- Utilized property management software efficiently for reservation tracking, billing, and reporting purposes.
Education
Bachelor of Science - Kinesiology
The Universiry of Alabama
Tuscaloosa, AL05.2027
Skills
- Documentation skills
- Recordkeeping abilities
- Word, Microsoft and Powerpoint skills
- Flexible Schedule
- Positive Attitude
- Fast Learner
- Active Listening
Certification
- Certified in Word
- Certified in Powerpoint
Timeline
Shadowing Student
Aptor Phsycial Therapy
09.2024 - Current
Volunteer
STARS Academy
01.2024 - Current
Volunteer
Pi Beta Phi
11.2023 - Current
Front Desk Aide
Coast to Coast Pools
03.2021 - 08.2023
Bachelor of Science - Kinesiology
The Universiry of Alabama
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