BROOKE RABE
Burleson,TX
Summary
Dynamic Credentialing and Compliance Leader with a strong track record in healthcare operations. Skilled in building and leading high-performing teams, collaborating with executives, and implementing scalable, innovative solutions. Expert in mentoring diverse teams, ensuring compliance and accuracy, and designing training programs that drive continuous improvement. Committed to fostering cross-department collaboration, leadership, and professional growth aligned with organizational goals.
Overview
8
8
years of professional experience
Work History
Senior Privileging Specialist
Aya Locums
01.2025 - Current
- Foster strong working relationships and deliver high-quality support to clinicians, clients, internal departments, and third-party vendors.
- Evaluate clinician applications and CVs to ensure completeness, consistency, and accuracy; identify potential risk, employment gaps, and other potential issues affecting credentialing
- Validate primary source verifications and review licensure, qualifications, and client credentialing requirements
- Compile and populate facility-specific applications using verified data to ensure accuracy and reduce processing timeframes
- Collaborate cross-functionally with leadership and internal teams to troubleshoot and escalate complex issues.
- Maintain a proactive, organized workflow by setting priorities to meet client needs and departmental performance goals.
- Manage a dynamic caseload aligned with client expectations and departmental goals.
- Operate independently while contributing positively to team culture and shared goals.
- Acted as a mentor and resource for new team members, helping them with successful integration into department workflows
Credentialing Manager
Cynet Locums
07.2024 - 01.2025
- Appointed as the inaugural team member to launch and establish the credentialing function for a newly formed locums division.
- Collaborated closely with executive leadership to design the department’s infrastructure, develop credentialing protocols, and implement scalable workflows.
- Led all day-to-day credentialing functions, including risk reviews, compliance oversight, and process optimization across the locums operation.
- Recruited, interviewed, and onboarded credentialing specialists, ensuring consistent training and alignment with company goals and industry standards.
- Worked closely with global team members across diverse cultural backgrounds, fostering collaboration and operational cohesion.
- Collaborated with executives to improve credentialing software and implement system-wide process enhancements affecting all locums departments.
- Acted as a strategic advisor to leadership, identifying operational inefficiencies and driving cross-functional solutions.
Compliance and Credentialing, Trainer
Aya Healthcare
08.2023 - 05.2024
- Design, develop, and deliver comprehensive training programs and materials on compliance and credentialing processes, policies, and regulations for new hires and ongoing staff education.
- Conduct engaging and interactive training sessions, workshops, and webinars to facilitate learning and skill development among employees, ensuring comprehension and retention of key concepts.
- Assess trainees' understanding and proficiency through quizzes, assessments, and simulations, providing constructive feedback and personalized coaching to support their professional growth.
- Stay informed of changes in healthcare regulations, accreditation standards, and industry best practices related to compliance and credentialing, integrating relevant updates into training content and materials.
- Collaborate with cross-functional teams, department leaders, and external partners to align training initiatives with organizational goals, address training needs, and foster a culture of compliance and continuous learning.
- Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Recorded and edited videos to facilitate remote learning.
- Developed job-specific competencies and performance standards.
Privileging Team Lead, Privileging
Aya Locums
10.2022 - 08.2023
- Provide guidance, support, and mentorship to credentialing team members, ensuring efficient workflow, adherence to timelines, and high-quality work output.
- Conduct training sessions, create resources, and implement strategies to enhance team members' knowledge and skills in credentialing processes, regulations, and best practices.
- Oversee accuracy and completeness of credentialing files, reviewing documentation, and conducting audits to maintain compliance with organizational policies and accreditation standards.
- Identify opportunities for streamlining workflows, implementing new technologies, and enhancing operational efficiency within the credentialing department.
- Liaise with internal departments, external vendors, and healthcare providers to resolve issues, address concerns, and ensure seamless coordination throughout the credentialing process.
- Generate performance metrics, analyze data trends, and prepare reports to evaluate team productivity, identify areas for improvement, and support decision-making by senior management.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Privileging Specialist II
Aya Locums
06.2021 - 10.2022
- Thoroughly vetting educational background, licensure, certifications, work history, affiliations and malpractice insurance of healthcare professionals to ensure compliance with organizational and regulatory standards.
- Facilitating credentialing process by collecting and organizing required documents, completing applications, and communicating with applicants to ensure timely submission.
- Monitoring and maintaining adherence to credentialing policies, procedures, and accreditation standards, ensuring integrity and accuracy of credentialing records.
- Collaborating with internal departments, external agencies, and healthcare providers to address inquiries, resolve issues, and facilitate credentialing process smoothly and efficiently.
- Developed strong client relationships through consistent communication and attentive service.
Credentialing Specialist II
Aya Healthcare
01.2021 - 06.2021
- Manage approx. 80 + credentialing files and work with healthcare clinicians to obtain missing, incomplete, and expiring items.
- Establish and maintain long-term working relationships with healthcare providers and clients to ensure customer satisfaction and retention.
- Maintain consistent contact with healthcare providers to ensure that expectations are clear, and requirements are completed in a timely manner.
- Utilize advanced problem-solving skills to resolve issues and conflicts that may arise.
Senior Privileging Specialist
Odyssey Staffing
10.2020 - 01.2021
- Maintain individual clinician files to include up to date information needed to complete the required credentialing applications.
- Maintain internal clinician grid to ensure all information is accurate and logins are available.
- Effectively communicate all privileging updates on the weekly regional staffing calls.
- Enter and maintain current privileging information.
- Create and maintain strong client relationships.
- Apply for and renew annually all provider licenses.
- Credential new providers and re-credential current providers with hospitals at which they hold staff privileges.
Senior Privileging Consultant
Sound Physicians
08.2017 - 06.2020
- Successfully manage and execute all privileging tasks related to the hospital privileging process for each healthcare provider going to a Sound Physicians program.
- Request and facilitate the return of complete and accurate privileging application, to include all required supporting documentation.
- Escalate any 'red flags' to Risk Management and appropriate Regional Leadership.
- Responsible for tracking/running reappointment report monthly and following up to ensure providers are reappointed by reappointment date.
- Responsible for uploading hospital correspondence and entering privilege dates once file is complete into MSOW and Salesforce.
- Effectively communicate all privileging updates on weekly regional staffing calls.
Skills
- Onboarding & Training
- Team Development
- Coaching & Mentoring
- Cross-functional Collaboration
- Risk Management
- Service Excellence
- Time Management
- Professionalism & Confidentiality
LANGUAGES
English
Timeline
Senior Privileging Specialist
Aya Locums
01.2025 - Current
Credentialing Manager
Cynet Locums
07.2024 - 01.2025
Compliance and Credentialing, Trainer
Aya Healthcare
08.2023 - 05.2024
Privileging Team Lead, Privileging
Aya Locums
10.2022 - 08.2023
Privileging Specialist II
Aya Locums
06.2021 - 10.2022
Credentialing Specialist II
Aya Healthcare
01.2021 - 06.2021
Senior Privileging Specialist
Odyssey Staffing
10.2020 - 01.2021
Senior Privileging Consultant
Sound Physicians
08.2017 - 06.2020
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