Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Reichard

Bloomington,IN

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

3
3
years of professional experience

Work History

Receptionist

Renova Aesthetics
Carmel, IN
04.2024 - 09.2024
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Scheduled and confirmed appointments.

Customer Service Cashier

Kohls
Carmel, IN
12.2023 - 01.2024
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

Receptionist

Salon 01
Carmel, Indiana
09.2022 - 06.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Coordinated with vendors for repairs and maintenance of office equipment, such as printers or computers.

Waitress

Uptown Cafe
Noblesville, IN
06.2021 - 09.2022
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Replenished beverages when necessary.
  • Bussed tables as needed during peak hours.
  • Organized take-out orders efficiently according to customer requests.

Education

Some College (No Degree) - Business Management

Indiana University Bloomington
Bloomington, IN

Skills

  • Scheduling appointments
  • Positive and professional
  • Spreadsheet tracking
  • Calendar Management
  • Tech-Savvy
  • Payment Collection
  • Customer Service
  • Product Knowledge

Timeline

Receptionist

Renova Aesthetics
04.2024 - 09.2024

Customer Service Cashier

Kohls
12.2023 - 01.2024

Receptionist

Salon 01
09.2022 - 06.2023

Waitress

Uptown Cafe
06.2021 - 09.2022

Some College (No Degree) - Business Management

Indiana University Bloomington

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Brooke Reichard