Summary
Overview
Work History
Education
Skills
Accomplishments
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Age
Personal Information
Timeline
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Brooke Roberson Castillo

Indianapolis,USA

Summary

Accounting/Budget Analyst with 8-9 years of experience in financial reporting, auditing, and budget forecasting. Also a strong traveling healthcare worker. Demonstrates in all any/all positions strong skills in data analysis, team leadership, and training development, ensuring regulatory compliance and optimized financial processes. Passionate about strategic planning and driving improvements in fiscal management through innovative solutions on all levels. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency for our Financial and Healthcare Systems/productivity. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

UPON REQUEST-Traveling CNA/Case Manager

INDIANAPOLIS
07.2017 - Current
  • Employment details and Gaps Upon Request
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Responded quickly and calmly in emergency situations.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
  • Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
  • Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.

Budget Analyst-Government Purchase Card Lead

Defense Finance Accounting Services
04.2015 - 07.2017
  • Led accounts payable and government purchase card operations, implementing efficient processes for timely payments and accurate financial reporting
  • Streamlined communication channels across all branch levels, enhancing interdepartmental collaboration and reducing processing delays
  • Conducted thorough audits of purchase card transactions, ensuring compliance with federal regulations and identifying cost-saving opportunities
  • Developed and implemented new training programs for staff, improving overall team performance and reducing errors in GPC
  • Optimized accounts payable processes, reducing payment cycles and enhancing financial reporting accuracy for improved fiscal management
  • Executed and Conducted audits of purchase card transactions, ensuring strict adherence to federal regulations and identifying cost-saving avenues.
  • Evaluated procurement needs and projected expenditures.
  • Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
  • Worked with human resources to assess labor patterns and hiring requirements.
  • Participated in special projects as needed, providing valuable insights based on extensive knowledge of company finances.
  • Identified and resolved discrepancies in budget reports, maintaining financial integrity.

Accounts Payable and Receivable Invoice Receiver/Good Receipt Processor

Defense Finance Accounting Services
09.2011 - 07.2015
  • Adhered to DOD protocols in all transactions and contracts, demonstrating specialized knowledge in transitioning from LEGACY to GFEBS systems
  • Spearheaded accounts payable operations, optimizing payment processes and ensuring timely transactions, resulting in improved financial accuracy and efficiency for both IR/GR roles
  • Ensure compliance with, and full understanding of contractual requirements and DOD protocols
  • Preclude unauthorized changes or alterations in contract provisions
  • Reviews source documents to determine correct actions to be taken
  • Knowledge of the old LEGACY System
  • Specialize knowledge of GFEBS vs
  • LEGACY
  • Expert in performing both IR (Invoice Processor) and GR roles (Good Receipts Processor)
  • Performed in multiple positions in the General Fund Enterprise Business System to assist with the DFAS team to successfully retain our 2-5% goal
  • Certified hundreds of invoices daily
  • Worked extremely well and close with other Departments twmas and management
  • Reviewed and reconciled discrepancies in accounts and financial documentation
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results
  • Leveraged expertise in GFEBS and LEGACY systems, performing dual roles as Invoice Processor and Good Receipts Processor to support DFAS team objectives
  • Coordinated project materials, managing files and updating reports, while reconciling accounts to reduce financial discrepancies through detailed data analysis.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Maintained accurate financial records by regularly reconciling accounts payable transactions.
  • Trained new team members on accounts payable processes, fostering a productive work environment.
  • Evaluated financial records to detect errors and discrepancies.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Responded to inbound inquiries regarding accounts and payments.
  • Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
  • Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.

Education

State Certified Nursing -

Ready To Care LLC
Indianapolis
07.2022

Associates - Human Resources/Communication

Indiana State University
Terre Haute, IN
06.2007

CORE 40 Diploma -

Lawrence North High School
Indianapolis, IN
05.2003

Skills

  • Data Analysis
  • Team Leadership
  • Training Development
  • Regulatory Compliance
  • Financial Reporting
  • Auditing
  • Contract Management
  • Budget Forecasting
  • Strategic Planning
  • Time Management
  • Critical Thinking
  • Attention to Detail
  • Successfully communicated with all branch levels
  • Led accounts payable and government purchase card operations, implementing efficient processes for timely payments and accurate financial reporting
  • Streamlined communication channels across all branch levels, enhancing interdepartmental collaboration and reducing processing delays
  • Conducted thorough audits of purchase card transactions, ensuring compliance with federal regulations and identifying cost-saving opportunities
  • Developed and implemented new training programs for staff, improving overall team performance and reducing errors in GPC
  • Optimized accounts payable processes, reducing payment cycles and enhancing financial reporting accuracy for improved fiscal management
  • Executed and Conducted audits of purchase card transactions, ensuring strict adherence to federal regulations and identifying cost-saving avenues
  • Health CareProblem Solving
  • Invoice Certification
  • Document Review
  • Process Improvement
  • Interpersonal Skills
  • Communication Skills
  • Process Documentation
  • Financial Software
  • Vendor Relations
  • Data Entry
  • GFEBS Expertise
  • Complex Problem-Solving
  • Staff Management
  • Project Management
  • Customer Relationship Management (CRM)
  • Policy Implementation
  • Performance Evaluations
  • Business Administration
  • Budget Control
  • Financial Management
  • Decision-Making
  • Computer Skills
  • Effective Communication
  • Problem Resolution
  • Positive Attitude
  • Multitasking
  • Problem-Solving
  • Excellent Communication
  • Organizational Skills
  • Hiring and Training
  • Scheduling and Coordinating
  • Professional and Courteous
  • Negotiation and Conflict Resolution
  • MS Office

Accomplishments

I was Military Coined by 2 Generals and the Director that was 7 people down from the President for my efficiency and hard work led independently by me that saved our Military budget and contracts in Korea.


Proud Volunteer of Wounded Warrior.

Customsection

PLEASE NOTE Brooke Roberson-Castillo Any and all employment Gaps and jobs can be explained in great detail upon request.

Age

39

Personal Information

Title: Accounting/Budget Analyst

Timeline

UPON REQUEST-Traveling CNA/Case Manager

INDIANAPOLIS
07.2017 - Current

Budget Analyst-Government Purchase Card Lead

Defense Finance Accounting Services
04.2015 - 07.2017

Accounts Payable and Receivable Invoice Receiver/Good Receipt Processor

Defense Finance Accounting Services
09.2011 - 07.2015

State Certified Nursing -

Ready To Care LLC

Associates - Human Resources/Communication

Indiana State University

CORE 40 Diploma -

Lawrence North High School

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