Brooke Rosas
Yorba Linda,CA
Summary
Results-driven Administrative Office Assistant with a successful history at First Response Air Conditioning & Heating, specializing in data organization and delivering exceptional customer service. Proven ability to streamline operations and enhance client satisfaction while demonstrating strong communication skills. Aiming to leverage administrative expertise and interpersonal strengths in a Sales role to drive business growth.
Overview
2
2
years of professional experience
Work History
Administrative Office Assistant
First Response Air Conditioning & Heating
Yorba Linda, CA
02.2023 - 03.2025
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Proofread content for typo-free emails and documentation.
- Scheduled appointments with clients, vendors or other personnel on behalf of management team.
- Provided support to other departments within the organization as required.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Answered calls and helped customers with any questions or concerns.
Education
High School Diploma -
Yorba Linda High School
Yorba Linda, CA06-2019
Skills
- File organization
- Customer service
- Time management
- Research skills
- Communication skills
- Verbal communication
- Scheduling appointments
- Client relations
- Quality assurance
- Data organization
- Data entry
Timeline
Administrative Office Assistant
First Response Air Conditioning & Heating
02.2023 - 03.2025
High School Diploma -
Yorba Linda High School
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