Brooke Roudebush
Lawrenceburg,IN
Summary
Dynamic Master Hairstylist with a proven track record at BK Beauty Lounge + Co, excelling in advanced cutting and coloring techniques. Renowned for enhancing client satisfaction through personalized consultations and effective social media marketing. Strong multitasking abilities and exceptional customer service skills drive successful client relationships and service retention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Master Hairstylist
BK Beauty Lounge + Co
Lawrenceburg, IN
08.2025 - Current
- Executed advanced cutting and coloring techniques to enhance client satisfaction.
- Advised clients on hair care regimens, promoting product sales and service retention.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
- Collaborated with team members to plan promotional events, boosting customer engagement.
- Conducted consultations to assess client needs, tailoring services to individual preferences.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Utilized social media platforms for promotion of salon services, attracting new clientele through engaging visual content showcasing completed styles.
- Created customized color formulations based on individual client needs, achieving desired results while maintaining hair health integrity.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Server
Hoosier Icehouse
Lawrenceburg, IN
03.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed customer orders accurately using point-of-sale (POS) system for efficient transactions.
- Assisted in training new servers on menu items, service protocols, and safety procedures.
- Managed multiple tables simultaneously, prioritizing tasks to maintain service flow during peak hours.
- Implemented feedback from customers to improve service quality and address concerns effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
Receptionist Coordinator
HIVE Salon & Boutique
Lawrenceburg, IN
01.2024 - 04.2025
- Managed front desk operations and ensured smooth client check-in processes.
- Coordinated appointment scheduling and maintained accurate calendar for staff.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Assisted in maintaining salon inventory and supplies, ensuring availability of necessary products.
- Supported marketing initiatives by promoting services and products to clients during appointments.
- Trained new reception staff on procedures and customer service best practices.
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
Education
Indiana Cosmetology License - Cosmetology
Southeastern Career Center
Versailles, IN06.2024
High School Diploma - Marketing
Lawrenceburg High School
Lawrenceburg, IN05.2024
Skills
Sanitation practices
Continuing education
Social media promotion
Effective problem solving
Teamwork
Customer service
Time management
Attention to detail
Social skills
Reliability
Multitasking
Clear communication
Organizational skills
Active listening
Cash handling
Relationship building and management
Task prioritization
Analytical thinking
Conflict resolution
Goal setting
Professionalism
Appointment scheduling
Schedule management
Social media marketing
Time management abilities
Business management
Certification
IN Cosmetology License (2024)
High School Diploma (2024)
Timeline
Master Hairstylist
BK Beauty Lounge + Co
08.2025 - Current
Server
Hoosier Icehouse
03.2025 - Current
Receptionist Coordinator
HIVE Salon & Boutique
01.2024 - 04.2025
Indiana Cosmetology License - Cosmetology
Southeastern Career Center
High School Diploma - Marketing
Lawrenceburg High School