Brooke Ruby
Fort Edward,NY
Summary
Dynamic professional with a proven track record at Stewart’s Shops, excelling in customer relationship building and effective communication. Skilled at fostering lasting business relationships while staying ahead of industry trends. Passionate about driving impactful outcomes through innovative strategies, engaged listening, and a commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Partner
Stewart's Shops
06.2023 - Current
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
Volunteer
South Glens Falls High School
03.2018 - 03.2022
- Boosted donations to organization by strategizing and executing fundraising events.
- Amplified non-profit reach by managing social media campaigns.
- Facilitated community outreach to expand participation and support.
Volunteer
WSWHE Boces
09.2019 - 06.2021
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Improved public safety, participating in community watch programs.
- Coordinated food drives for improved local food bank stock levels.
Education
Bachelor of Arts - Psychology
Siena College
Latham, NY05-2025
High School Diploma -
South Glens Falls High School
South Glens Falls, NY06-2021
Certificate - Criminal Justice
WSWHE Boces
Hudson Falls, NY06-2021
Skills
- Customer relationship building
- Company processes and procedures
- Innovation mindset
- Creative and critical thinking
- Collaboration and teamwork
- Engaged Listening
- Effective Communication
- Building trust and relationships
- Proficient in Google Workplace
- Experienced in SPSS Analysis
- Knowledgeable in Microsoft Teams
Certification
- First Aid Certification
- CPR/AED Certification
- Collaborative Institutional Training Initiative Certification
Timeline
Partner
Stewart's Shops
06.2023 - Current
Volunteer
WSWHE Boces
09.2019 - 06.2021
Volunteer
South Glens Falls High School
03.2018 - 03.2022
Bachelor of Arts - Psychology
Siena College
High School Diploma -
South Glens Falls High School
Certificate - Criminal Justice
WSWHE Boces
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