Brooke Sanchez

• Respond to inquiry emails/phone calls in a timely manner.
• Collaborate with wedding planners and photographers.
• Provide estimates and offer design support to couples.
• Monitor inventory and order supplies as needed.
• Draft Final Cost and Terms contracts.
• Maintain excellent time management and scheduling.

During this time, I worked as a caretaker for my mother who lived with me. She had been battling breast cancer for four years before needing 24 hr care. Thankfully, through IHHS, I was able to work from home to take care of my mother until she passed in September of 2020.

• Monitored and administered medications.
• Logged activity and communicated with overseeing RN.
• Assisted with daily routine; showering, eating, bedding changes, catheter bag changes, rotations to prevent bed sores, etc.
• Managed schedule for medical equipment exchanges/deliveries, medicine orders and deliveries, therapy appointments, etc.

• Created and maintained relationships with couples/individuals utilizing registry services; specialized in wedding registries.
• Provided employees with product and safety protocol training.
• Oversaw all cash department operations and provided customer support to resolve any product/sale issues.
• Lead overnight merchandising resets.
• Created inventory orders for multiple departments.
• Worked along other management team members with bookkeeping responsibilities; reconciled accounts, created cash drops, reset cash tills, submitted sales reports to corporate, etc.

Prior to CSM- Back End Manager

• Filled and shipped online orders.
• Completed weekly inventory audits for stockroom.
• Signed and received inventory freight shipments.
• Monitored and processed all hazard waste disposal to comply with state regulations.

• Created employee scheduling and performance reviews for multiple departments.
• Delegated team assignments for sales ticket changes, stock duties, sales goals, and membership quotas.
• Lead merchandiser for apparel and shoe departments; spearheading daily resets as well as major, overnight rollouts.
• Designed training guide and SOP guide for cash department.
• 2nd bookkeeper; required to reset cash tills and reconcile store accounts, along with creating and logging cash drops for pickup.
• Addressed and resolved any customer service or product issues.