Brooke Sarappo

- Worked closely with coworkers to efficiently care for guests.

- Balanced multiple tasks between front of house and back of house.

- Cultivated warm relationships with regular customers.

-Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

- Bussed and reset tables to keep dining room and work areas clean.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Cleaned counters, machines, utensils, and seating areas daily.
• Greeted customers with a friendly demeanor and promptly addressing their needs..
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created the correct personalized beverage.

- Operated and maintained bakery equipment, including ovens and mixers.

- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

- Collaborated with team members to complete tasks and maintain smooth running of bakery.

-Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

-Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.

- Managed customer service operations, including taking orders and resolving complaints.

- Operated cash registers and processed payments accurately.

-Maintained accurate inventory of baking supplies and ingredients.

-Frosted and iced cakes, cupcakes, cookies, and other pastries.

-Adjusted recipes based on available ingredients or dietary restrictions,

-Created appealing displays to showcase products in bakery.

-Developed creative seasonal recipes, attracting new customers and increasing bakery sales.