Brooke Satre
San Francisco,CA
Overview
8
8
years of professional experience
Work History
SENIOR MANAGEMENT ANALYST
San Mateo County Health Department
San Mateo, CA
03.2024 - Current
- Serve as process improvement manager for the Public Health Clinic's 40+ medical staff
- Collaborate with cross-functional teams, including clinic leadership, county executives, and community and state organizations on grants, contracts, invoices, budgets, and process improvement projects
- Directly manage and mentor three staff: the mobile coach driver, the mobile clinics coordinator, and a CDPH intern
- Perform data analysis and reporting on health metrics using state and local data sets to lead data-driven decisions in the clinics
- Formulate strategic plans outlining objectives, goals and action steps required for achieving desired outcomes for clinics that provide services for HIV, STI, and TB care through mobile, street, field, and shelter medicine modalities
- Project managed comprehensive training programs for staff members during EHR software, Epic, implementation
PROGRAM MANAGER
University of Washington
Seattle, WA
08.2023 - 02.2024
- Six-month temporary position overseeing the program implementation, evaluation, administration, and student advising for the MPH Common Core curriculum within the School of Public Health, consisting of a 120-student cohort, 11 faculty, and the MPH Steering Committee
- Recruited, hired, onboarded, and managed a four-person team of peer writing and quantitative methods tutors available to graduate students
- Led outreach and advertising efforts resulting in an increase of 2x the appointments made from the previous quarter
- Successfully organized and planned faculty and student orientation events for 150+ people
SALES MANAGER
PMDsoft
San Francisco, CA
06.2016 - 09.2022
- Promoted from Senior Account Manager to Sales Manager in 2020 for exceeding sales goals and expectations each quarter
- Managed and mentored a five-person sales team selling HIPAA-Compliant Secure Messaging and Telehealth mobile and web-based software through a consultative sales process and increased product users by 14x
- Served as an account manager for 150+ accounts, providing unparalleled customer support, and contributed over $2,000,000 in annual reoccurring revenue due to account retention
- Worked with many stakeholders while providing project management for software implementations with healthcare practices, software vendors, and hospital IT
- Effectively collaborated cross-departmentally with software engineering, marketing, customer success, and operations team members to develop and implement new software features and products
Education
Master of Public Health -
University of Washington
Seattle, WA06-2023
Bachelor of Science - Public Health
Santa Clara University
Santa Clara, CA06-2016
Skills
- Canvas Design
- Program Management
- Project Management
- Data Analysis
- Microsoft 365
- Change Management
- Team Leadership
- Customer Service
Timeline
SENIOR MANAGEMENT ANALYST
San Mateo County Health Department
03.2024 - Current
PROGRAM MANAGER
University of Washington
08.2023 - 02.2024
SALES MANAGER
PMDsoft
06.2016 - 09.2022
Master of Public Health -
University of Washington
Bachelor of Science - Public Health
Santa Clara University
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