Brooke Schloerke

Learning Consultant Senior

FIS

08.2007 - Current

Served as a mentor to learners seeking guidance in their professional development journey, offering support and resources for success.
Analyzed data to measure the effectiveness of implemented learning solutions leading to continuous improvement in training offerings.
Developed customized training solutions tailored to the unique needs of individual learners withing the organization.
Championed a culture of continuous learning within the organization by promoting development opportunities and encouraging employees to take ownership of their professional growth.
Fostered relationships with key stakeholders in the organization including TPO partners and department managers contributing towards better understanding organizational learning needs.
Facilitated open communication between learners, instructors, and administrators to address concerns or recommendations regarding course offerings or delivery methods.
Streamlined administrative processes related to enrollment management, attendance tracking, reporting using Learning Management System.
Partnered with external vendors to offer high-quality training resources and content for targeted learning programs.
Managed multiple concurrent projects with strong time management skills, ensuring timely completion of all tasks without compromising quality or client satisfaction.
Collaborated with subject matter experts to ensure accurate, relevant, and up-to-date course content.
Assisted in developing annual budgets related to training resources, ensuring cost-effective allocation without sacrificing quality or effectiveness.
Coordinated onboarding programs for new hires to ensure seamless integration into company culture and procedures.
Improved training compliance rates by implementing innovative tracking and reporting systems.
Streamlined training processes for increased efficiency, leading to higher completion rates within established deadlines.
Maintained detailed records of completed trainings to support internal audits and external inspections when required.
Optimized scheduling processes so that mandatory trainings were efficiently and equitably distributed among staff, minimizing disruptions to daily operations.
Managed compliance efforts, reporting and audits.
Developed and delivered training programs to inform new and current employees about compliance issues and policies.
Facilitated communication between internal stakeholders and external suppliers, fostering strong working relationships throughout the entire procurement lifecycle.
Managed supplier selection process, ensuring optimal quality, pricing, and delivery terms were met.
Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
Participated in special projects as needed, providing valuable insights based on extensive knowledge of vendor management and onboarding practices.
Collaborated with cross-functional teams to align budgeting efforts with organizational goals.
Collaborated with management teams to establish realistic budgets that support organizational growth objectives.
Streamlined user support by creating a comprehensive knowledge base containing FAQs, troubleshooting articles, and best practices for using the LMS effectively.
Implemented comprehensive reporting tools within the LMS, providing stakeholders with valuable insights into learner progress and performance metrics.
Established successful partnerships with vendors, negotiating favorable terms on licensing agreements and service contracts for the organization''s benefit.
Facilitated seamless integration of third-party applications into the LMS, enhancing overall functionality and features available to users.
Increased user satisfaction by promptly addressing and resolving helpdesk tickets related to the LMS.
Collaborated with instructional designers to develop engaging multimedia content for online courses.
Fostered a culture of continuous improvement by regularly soliciting feedback from end-users regarding their experiences using the LMS.
Managed user accounts efficiently, ensuring accurate permissions were assigned based on role hierarchy within the organization.
Managed onboarding and offboarding of employees.
Worked with users to determine areas of technology in need of improved usability.

Summary

Overview

Work History

Learning Consultant Senior

Education

No Degree - Microsoft & Help Desk Certifications

Bachelor of Arts - Secondary Education

Skills

Timeline

Learning Consultant Senior

No Degree - Microsoft & Help Desk Certifications

Bachelor of Arts - Secondary Education

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